What are the responsibilities and job description for the Project Coordinator position at PACT Construction Services LLC?
The Project Coordinator will act as the primary point of contact and reference for all parties involved in the successful execution of a job. Main goal will be to aid in the successful execution of a job by facilitating the completion of required tasks and documentation daily. This Associate will achieve this goal by being knowledgeable about all the requirements and phases of a job, supporting the Office Coordinator, Estimator and PM throughout the job, establishing and nurturing relationships with our clients/ customers and vendors, researching and resolving issues as quickly as possible, and providing superior customer service, both internally and externally.
ESSENTIAL FUNCTIONS:
Track the progression of a job from initiation to completion using project management software and checklists. Update WIP tracker or job board for pending and current jobs. Lead weekly production meeting. Assist with invoicing customers and monitor accounts receivable statuses.
This position will play a pivotal role in the promotion and implementation of a recently developed PACT mobile application with our team and clients.
Act as primary point of contact for all parties involved in the execution of a job, including estimators, project managers, clients (carrier programs, insurance companies, adjusters), customers/insured (property managers, commercial or residential property owners), subcontracts and suppliers, account payable and receivable, administrators. Assist operations in purchasing, scheduling, budgeting, and job folder management.
Create rapport and build relationships with our clients and customers/insured.
Understand requirements, regarding documentation and timeframes, of each carrier program and/or insurance company.
Provide consistent, high-level “10 out of 10” customer service to both clients and customers. Follow through on promised dates and times for responses and deliverables to any parties.
Educate our clients and customers/insured about our overall process and set realistic expectations
Research and resolve any concerns from clients and customers/insured. Follow up on all issues affecting the forward progression of a project.
Interact with fellow teammates in a positive, respectful, and supportive matter. Promote teamwork!
QUALIFICATIONS:
High School diploma or equivalent
Previous Administrative Experience Required
Construction Background a PLUS
Ability to problem solve on a regular basis
Knowledge of Microsoft Office Applications (Word, Excel, Outlook, PowerPoint)
Computer proficiency to include current company software programs
Advanced communication and interpersonal skills
Demonstrated ability to work under pressure with multiple tasks, changing priorities, short deadlines, and heavy workload.
PHYSICAL DEMANDS:
· Ability to sit in front of computer for long periods of time
· Ability to bend, squat, climb stairs and lift frequently
· Physical activity is light and may require occasional lifting, carrying, pushing or pulling up to 20 lbs.
· Overtime may be required to meet deadlines
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Experience:
- Construction Industry: 1 year (Preferred)
Work Location: One location
Salary : $60,000 - $70,000