Quality Lead

• Pay Range $24.77 - $27.97 per hour based on experience
• Eligible for annual & skill-based wage increases
• Add EXTRA money to your paycheck by referring friends and family to our skilled positions
• Eligible for monthly bonus based upon plant productivity*

• Eligible for benefits first of the month following hire date
• Multiple medical and prescription drug coverage options
  • Choice of an Employer-Funded Health Care Account (HCA) or Health Savings Account (HSA)
  • Integrated healthcare programs – telemedicine, chronic condition, weight management and msk health

• Multiple dental and vision plan coverage options
• Flexible spending accounts (FSA)
  • Healthcare, dependent care
• Company provided life and accidental death, short and long-term disability programs
• Supplemental life, accidental death, and disability buy-up options
• Accident, critical illness, and hospital indemnity insurance
• Employee well-being reward program
• Employee assistance program (EAP)
• Child and family care support program
• Educational assistance and tuition reimbursement program
• Employee discount program
• 401(K) with 6% company match (Eligible to participate from day one (1) with 100% vesting in all company provided money immediately)

Summary:

• Assists with the implementation of quality management systems including policies and procedures to meet BRC and other relevant standards
• Ensure all QMS documentation is up-to-date and accessible
• Conduct internal audits to verify compliance with QMS requirements
• Uphold GMP processes and perform GMP audits
• Point person for Tier Meetings, hold inquiries, as well as holding Quality staff accountable in absence of Quality Manager
• Assist with second- and third-party audit readiness ensuring proper documentation, reviewing procedures, and updating where necessary
• Ensure compliance with regulatory and customer-specific quality requirements
• Identify areas for improvement within the manufacturing processes and QMS
• Facilitate root cause analysis and corrective action plans to address quality issues
• Promote Food Safety culture and quality awareness across the plant
• Provide support and guidance to plant personnel on quality-related issues
• Act as a liaison between the quality department and other departments to resolve quality issues
• Assist with collecting, and reporting on quality metrics to track performance and identify trends
• Assist in preparation of quality reports to management, highlighting key issues and improvement initiatives
• Handle customer complaints and coordinate investigations to resolve quality issues
• Use/run testing equipment to complete designated tests on collected samples, properly recording results, identifying issues and assisting with corrective actions/ troubleshooting, including troubleshooting equipment
• Schedule and manage annual calibration of equipment as well as organize external calibration of equipment
• Involved in line changeovers to ensure clearance procedures are followed accordingly
• Work within SAP to review rejects, block loads and backtrack product
• Generate sorting backlog in SAP and communicates report to plant leadership
• Generates and distributes daily reject report in absence of PCA
• Reviews all customer “perfect” samples and coordinates/prepares samples for shipment to customers
• Demonstrates proactive action to avoid quality concerns
• Disposition non conformance products on production lines and elevate to plant leadership as necessary

Requirements:

• 2-4 years of related work experience within quality function
• Demonstrated problem solving skills
• Experience with BRC, GFSI, or AIB certification and audits required
• Must be proficient in Excel, Microsoft Office, Statistical Software & some programming experience
• Statistical methods & process improvement techniques
• Knowledge of manufacturing lab practices & test procedure
• Superior mathematical & statistical ability
• Ability to work a flexible schedule including off-shift coverage & weekends
• Ability to work independently with minimal supervision.

Preferred Skills:

• Must be a self-starter and assume accountability for efficient use of time and resources (time management skills)
• Proven work experience as a Quality Assurance Specialist or similar role
• Solid knowledge of relevant regulatory standards
• Excellent data collection and analysis skills
• Strong attention to detail
• Prioritization skills to minimize impact on production
• Strong oral and verbal communication skills with demonstrated ability to communicate at different levels of the organization.
• Previous experience leading a team
• Bilingual

Physical Requirements/ Environmental Conditions:

• Required to stand while performing essential duties of the job
• Occasional lifting up to 25 pounds required
• Strong verbal and written communication skills
• Ability to work independently and effectively with little to no supervision
• Positive work attitude and willingness to cooperate
• Ability to work in a team environment
• Pushing/moving of raw material and equipment required. Weight range will be from 100 to 2000 lbs.
• The noise level in the work environment is consistently above 85 decibels
• Able to work with dust from paper converting process
• The employee constantly works near moving mechanical parts and lift trucks
• Required to wear steel-toed shoes, bump cap, hair net, ear plugs and safety glasses in manufacturing area and beard net required
• Ambient temp and humidity may be elevated during the summer months