What are the responsibilities and job description for the Print/BreakFix Technician position at Paladin?
Paladin Consulting is currently hiring a DocuCare Level 1 to join our team working onsite at our client's office located in Portsmouth, NH.
Job Title: DocuCare Level 1
Work Location: Portsmouth, NH
Duration: 10 month contract
Education/Experience Required: Experience in a Customer Service environment (minimum 1 year)
:
- Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions)
- Tasks and activities are defined and routine
- Point of contact for equipment support and service
- Perform basic equipment problem diagnosis
- Clean and maintain office equipment as needed
- Replace operator accessible parts and consumables
- Maintain appropriate supply inventory
- Maintain agreed upon level of uptime for copier fleet
- Collect and submit meter reads
- Track and coordinate the Move/Add/Change (MAC) of office equipment/assets
- Point of contact for equipment removal/delivery
- Point of contact to receive and electronically log customer jobs
- Apply asset tags to office equipment and update database
- Process and distribute incoming and outgoing faxes, log for billing purposes
:
- Experience in a Customer Service environment (minimum 1 year)
- Minimum High School diploma or equivalent
- Ability to lift up to 50 pounds SKILLS:
- Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)
- Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks
- Able to demonstrate ability to send and receive email ; -- Find, open and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer
- Able to demonstrate use of Basic Math skills (division, multiplication, percentages)
- Able to demonstrate business maturity and professionalism
For more information or to view other opportunities, visit us at www.paladininc.com.
Job Type: Full-time
Pay: $17.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17
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