What are the responsibilities and job description for the Store Manager - Macon position at Palmetto Moon?
Job Details
Description
Palmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon’s focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more.
As a Store Manager for Palmetto Moon, you are responsible for leading the store in the following key areas:
COMMUNICATION
- Build strong partnerships with District Manager, Visual Merchandising AND other store managers to deliver on store initiatives & goals
- Effectively communicate store business and financial objectives to District Manager. Provides feedback to management on store results, customer demands, trends & needs of the store
- Instill Customer is King mentality to every and each employee
- Consistently be a positive and communicate effectively to the store team
BUSINESS MANAGEMENT
- Analyze business trends and create plans to increase sales, and control expenses to drive overall profitability within store by partnering with District Manager
- Monitor and measure financial, operational, and service results, and hold team accountable for achieving store goals
- Monitor labor and communicate opportunities
- Ensure store maintains highest store standards (i.e., visuals, cleanliness, appropriate inventory levels on the floor, safety etc.) in accordance with company operating policies and procedures
- Remain effective in a changing environment and manage change. Adjust team priorities to meet goals and commitments.
- Focus daily on staff providing the best customer experience in the store
TEAM DEVELOPMENT
- Coach, mentor, motivate and train store team to meet financial goals, enhance team performance and customer service levels
- Identify bench strength and work with District Manager to develop high-potentials in order to build a leadership talent pipeline
- Recruit high potential talent and leverage HR for guidance & support
- Develop team atmosphere by recognizing superior performance
Qualifications
Required Skills
- Exceptional communication, customer service, and organizational skills
- Proficient Microsoft office and computer skills
- Strong analytical skills
- Retail experience a must
- Strong merchandising skills
- Enjoys meeting and interacting with customers
- Dependable and flexible with schedule shifts
- Willingness to learn and take direction
- Strong leadership skills
- Detail oriented
- Physical Requirements--ability to bend, twist, stoop, stand on your feet for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations
