What are the responsibilities and job description for the Guest Services Supervisor position at Palmetto, NOLA?
Maintain complete knowledge at all times of:
o All hotel features/services, hours of operation.
o All room types, numbers, layout, decor, appointments and location.
o All room rates, special packages and promotions.
o Daily house count and expected arrivals/departures.
o Room availability status for any given day.
o Scheduled in-house group activities, locations and times.
o All hotel and departmental policies and procedures