Sales Manager

Pan Pacific Seattle
Seattle, WA Full Time
POSTED ON 1/2/2024 CLOSED ON 4/3/2024

What are the responsibilities and job description for the Sales Manager position at Pan Pacific Seattle?

Overview

Opportunity: Sales Manager

Our Sales Team is a small but mighty one, providing you a great opportunity to make an impact as an individual contributor in a tight team! We pride ourselves to provide an inclusive and well-balanced culture for a new team member to thrive. 

Your duties will include strengthening our reputation in the market, soliciting new accounts as well as maintaining strong relationships with existing ones, be part of strategic sales business plans and drive sales volume to budgeted levels and beyond in group or business travel segments depending on team strengths and dynamic. In addition to being an excellent communicator, our ideal candidate will also have to demonstrate exceptional negotiation skills and creativity to capture the ideal pieces of business. 

If you are interested in embarking on an exciting journey as part of an exceptional team of hoteliers, looking to explore and push boundaries, help to deploy dynamic business strategies with high impact, and tackle a repositioning of one of the finest hotels in the market, you have found your challenge! 

 

Essential Job Functions

  • Model proper selling techniques and commit to your personal sales goal in respected segment(s).
  • Achieve quarterly team goals by sourcing new accounts, maximize current portfolios and enable the ideal group business that supports the overall hotel revenue goals. 
  • Travel to conduct outside calls, mostly local but also attend essential trade shows occasionally, promoting the hotel and review competition frequently.
  • Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
  • Use internal and external resources and data to develop strategic plans to incorporate all business segments.
  • Understand sales and business processes including contract templates, support corporate and hotel goals and contribute to the enhancements of customer values.
  • Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account production. Create and maintain an effective network in the local market to gain insight and share best practices. Tight and fruitful relationships with local CVB (Visit Seattle) is key. 
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. 
  • Articulate and leverage the unique benefits of the hotel to close sales opportunities.
  • Effectively partner with the off-site revenue management team and on-site analyst to implement sales strategies, mix of business, channel management, and pricing strategies for groups or corporate accounts.

 

Position Requirements

  • Hotel sales, group or business travel experience; additional/advanced degree coursework in business administration, marketing, revenue management and communications a plus.
  • Previous sales experience in a comparable boutique or luxury hotel of our size and scope required with operations experience preferred.
  • Proficiency with standard Microsoft Office. Ability to perform critical analysis. Knowledge of Salesforce a plus, Opera or similar PMS, relevant RMS knowledge, Demand360, Knowland and other industry-wide database tools.
  • Experience in the Seattle market is a plus.

 

Work Environment and Context

  • Work schedule varies and may include occasionally working on holidays, and/or weekends depending on business needs.
  • Possible hotel site tours during off hours.
  • On-site role located in the South Lake Union neighborhood.

 

 

Benefits and Perks

  • Quarterly Incentive (criteria exclusively sales segment focused) with Additional Annual Incentive Kicker 
  • Outstanding Medical, Dental and Vision Health Insurance
  • Free Basic Life Insurance & Employee Assistance and Wellness Program
  • Paid Time Off
  • 401k Company Match
  • Travel Discounts at HHM (domestic) & Pan Pacific Hotels (international) 
  • Technology Reimbursements
  • Free Secured Garage Parking
  • Complimentary Dry Cleaning

About Us

 

A remarkable Seattle boutique hotel with the polish of a world-class resort, Pan Pacific Seattle is located on the border of Downtown and the booming South Lake Union neighborhood. Here, travelers are perfectly positioned in the heart of the Emerald City. Guests can easily reach Seattle’s most sought after restaurants, upscale shopping, art galleries and museums. Within striking distance of the city’s biggest attractions — both Seattle Center and Pike Place Market are just a short walk away — Pan Pacific Seattle is a sanctuary in the city.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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