Manager, Major Accounts

Who We Are

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day

SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.

How You’ll Make An Impact

The Client Services Manager Major Accounts (MMA) drives the client service vision and activation for major clients. This position works hand in hand with the sales business partners and client services teams to develop assigned accounts, evolve the business on pace with industry demands and further strengthen account management. This position serves as a master facilitator and brand strategist partnering with Clients, Client Services and Sales to build their brands leveraging SiriusXM's platforms; be the internal client advocate. This individual will be asked to direct and collaborate in strategic projects that impact and influence the Pandora and larger SiriusXM services roadmap.

What You’ll Do

• Act in partnership with sales and client services teams as point of contact
• Represent the Pandora brand proposition internally and externally
• Understand media objectives; translate client's goals into a media strategy
• Establishes productive, professional relationships with major personnel in assigned accounts across all SXM platforms
• Proactively leads and works with sales business partner to establish performance objectives and critical milestones
• Proactively assesses, clarifies, and validates customer strategic needs
• Leads solution development efforts that best address client needs, while coordinating and managing the involvement of all necessary departments
• Works closely with the client services team to ensure client success
• Create, distribute and present monthly reporting on forecasted, active, close, invoiced deals and how that is pacing against planned projection.
• Specific duties may include but are not limited to;
• Creation of custom proposals and other materials
• Client Research/Data Requests: Address specific client requests related to research
• Vertical Specific Insights: benchmarks, case studies, ongoing client audience materials and performance
• Reporting: Oversight of campaign wrap reporting including custom reporting with research insight requests
• Management and coordination of insights and optimization of campaigns across all product lines
• Insight into Mobile attribution
• Testing of new opportunities; tracking, rich media etc.
• New Product Presentations
• Prepare and present Quarterly Business Report for named account/agency
  

What You’ll Need

• Minimum 5 years Digital Media experience; Advertising Sales, Account Management/Sales Operations, Marketing or Media
• Extremely motivated, proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner
• Excellent client service and verbal and written communication skills; results driven with strong analytical skills
• Affinity for digging into research and crafting audience narratives
• Enjoy working in a collaborative team environment, sharing knowledge across the department
• Exercises independent judgment, methods and techniques and evaluation criteria for obtaining results
• Knowledge of programmatic
• Influences decisions within Client Services and across the broader organization
• Experience working with major brands demonstrating an advanced level of experience in brand marketing, competitive landscape, local market and other media
• Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
• Must have legal right to work in the U.S.
  
  

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $85,000 to $124,900 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

R-2024-07-21