Associate

Our café associates listen to our customer’s needs, and deliver it — fast, accurate and with a friendly smile. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for.

Essential Duties and Responsibilities

• Prepares and delivers food and drinks to guests and meets or exceeds guests’ expectations.
• Greet guests, answer questions, makes suggestions regarding food, drinks and service.
• Interacts verbally with all guests creating a friendly and upbeat atmosphere.
• Committed to continuous learning and always striving to be better.
• Takes pride in all aspects of their work, whether making sandwiches, brewing coffees, running the register, baking or cleaning the floors.
• Listens and senses the customers’ needs, along with keeping their manager and fellow associates informed on an ongoing basis.
• Treats all with dignity and respect – always willing to play their part in making the bakery-café a warm and welcoming place.
• Recognizes how critical cleanliness and safety are to the quality of the product and the health of the business and follows all safety procedures and food safety guidelines.
• Takes his/her craft seriously and does everything necessary to create and/or serve quality bread and baked goods that make our customers crave more.
• Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.

Education and Experience

• Some food service or retail experience preferred
• Must be at least 16 years of age
• Excellent organization, customer service and time management skills
• Enthusiasm, energy and a positive attitude
• Work well under pressure and be able to work with a diverse group of people

Perks for our employees:

• Competitive salary
• Flexible work schedules
• Meal discounts during your shift
• Health benefits
• Development opportunities

Physical Standards:

• Good mobility and able to multi-task
• Good sense of balance, be able to bend and kneel
• Ability to lift up to 30 lbs.
• Professional appearance and demeanor

The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Pan American Group of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs.  Pan American Group LLC, reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Pan American Group, LLC may terminate employment at any time.

Why Work for Pan American Group?

Pan American Group is a growing franchise that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to his or her fullest potential.

For a copy of Flynn Restaurant Group’s Workplace Privacy Notice, please visit http://www.flynnrestaurantgroup.com/workplace-privacy-notice/.