Patient Access Representative

Panorama Orthopedics & Spine Center
Highlands, CO Full Time
POSTED ON 6/5/2024 CLOSED ON 6/25/2024

What are the responsibilities and job description for the Patient Access Representative position at Panorama Orthopedics & Spine Center?

Description

  

Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork and accountability.
 

Panorama provides a competitive total compensation package, including a full benefits package. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other.  We make a difference in the lives of others by helping them Feel Better and Do More.


Summary

The Patient Access Representative provides an exceptional first impression to our patients and ensures a delightful registration process. They assist patients with their electronic check in and are helpful in explaining concerns regarding balances and/or insurance effectively. The Patient Access Representative verifies eligibility of all insurances for coverage of treatment and collects a co-pay or balance if necessary. The right person for this role will be team oriented, service-minded and empathetic in their approach to our patients and their families.


 Essential Functions

· Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request. 

· Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.

· Effectively collecting patient co pays for their visit or collecting patient balance as needed.

· Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager. 

· Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances. 

· Covers co-workers and cross trains as necessary to meet the needs of the clinic.

Other:

· Assist team members as needed. 

· Other duties as assigned.


Key Qualifications

o Excellent customer service and computer skills.

o Exceptional communication skills.

o Ability to organize and prioritize.

Other Requirement

o Previous experience in a medical office required.

Requirements

  

Knowledge/Skills Abilities Required 

· High School Diploma or GED required. 

· 2 Years of medical office or customer service experience preferred.

· Excellent computer/10-key skills.

· Knowledge with Word and Excel systems.

· Excellent interpersonal communication skills and customer service skills.

· Ability to maintain quality control standards.

· Ability to meet deadlines. 

· Knowledge of EHR system is a plus. 

· Type at least 40 WPM. 

· Ability to multi-task and prioritize. 

· Ability to remain calm under pressure. 

· Ability to maintain quality control standards. 

· Knowledge of HIPAA and OSHA requirements. 


Pay Information: $18.02 to $21.58/hour, based on experience

 


Salary : $18 - $22

Patient Access Representative
St. Anthony Emergency & Urgent Care -
Arvada, CO
Patient Access Scheduling Representative
Children's Hospital Colorado -
Aurora, CO
Patient Access Representative- PRN
St. Anthony North Hospital -
Westminster, CO

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Patient Access Representative?

Sign up to receive alerts about other jobs on the Patient Access Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$37,506 - $45,973
Income Estimation: 
$41,260 - $50,653
Income Estimation: 
$39,602 - $49,473
Income Estimation: 
$37,506 - $45,973
Income Estimation: 
$41,260 - $50,653
Income Estimation: 
$39,602 - $49,473
Income Estimation: 
$41,260 - $50,653
Income Estimation: 
$54,901 - $65,924

Sign up to receive alerts about other jobs with skills like those required for the Patient Access Representative.

Click the checkbox next to the jobs that you are interested in.

  • Benefits Program Administration Skill

    • Income Estimation: $100,082 - $130,884
    • Income Estimation: $108,854 - $155,951
  • Customer Service Skill

    • Income Estimation: $37,873 - $63,445
    • Income Estimation: $38,579 - $66,984
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Panorama Orthopedics & Spine Center

Panorama Orthopedics & Spine Center
Hired Organization Address Westminster, CO Full Time
Description Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more ...
Panorama Orthopedics & Spine Center
Hired Organization Address Golden, CO Full Time
Description Foot and Ankle Surgeon – Golden, CO About Us Panorama Orthopedics & Spine Center has been a trusted provider...
Panorama Orthopedics & Spine Center
Hired Organization Address Golden, CO Full Time
Description Position Title: Advanced Practice Provider Full Time: Minimum of 40 hours per week, Foot and Ankle Clinic On...
Panorama Orthopedics & Spine Center
Hired Organization Address Golden, CO Full Time
Description: Position Title: Physician Assistant – Spine Service Full Time: Minimum of 40 hours per week, mix of clinic ...

Not the job you're looking for? Here are some other Patient Access Representative jobs in the Highlands, CO area that may be a better fit.

Patient Access Representative

St. Anthony North Hospital, Westminster, CO

PRN Patient Access Representative

Children's Hospital Colorado, Broomfield, CO