What are the responsibilities and job description for the Restaurant Team Member position at Papa Johns Pizza?
Papa Johns Muskego Restaurant Team Member
Job Profile Summary
Job Profile Summary
Physical Demands
Physical demands that are constant are considered essential functions of the position. While performing the duties of this job, the team member is required to constantly use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 25 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 25 pounds.
Working Conditions
While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
ADA:
Papa John’s will make reasonable accommodation(s) in compliance with the Americans with Disabilities Act of 1990, including changes made by the ADA Amendments Act of 2008.
It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
Physical demands that are constant are considered essential functions of the position. While performing the duties of this job, the team member is required to constantly use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 25 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 25 pounds.
Working Conditions
While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
ADA:
Papa John’s will make reasonable accommodation(s) in compliance with the Americans with Disabilities Act of 1990, including changes made by the ADA Amendments Act of 2008.
It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
Job Description
Job Summary
- The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.
Duties and Responsibilities
- Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
- Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
- Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times.
- Responsible for quickly and accurately delivering food from the kitchen to customer’s vehicle.
- Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors.
Additional Job Description
Education, Experience & Certifications
- High School diploma or GED preferred
- Serv-Safe/Local or State Food Service Certification preferred
- Successful and stable employment history
- If cross-trained as a delivery driver, must have a driver’s license valid under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, a satisfactory vehicle, and the ability to drive
- Bilingual in certain markets
- Non-exempt, hourly position
- Provide additional documentation as required by individual states
- Must be of legal age or older to perform the following duties at Papa John’s: pizza loading, oven tending, pizza cutting, dough docking, dishwashing, and pizza delivery
- Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Functional Skills
- Cash Management skills or Financial & Business Acumen
- Planning & Prioritization: highest impact, highest value
- Communicates Effectively and Candidly
- Process Improvement: Strive to continually improve
Our Values
- EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork
- DO THE RIGHT THING – Integrity, Character and Community
- PEOPLE FIRST – Customer and Team member Focus
- INNOVATE TO WIN – Think Differently and Lead Change
- HAVE FUN – It’s Pizza, It Has To Be Fun!
Our Core Competencies
- CUSTOMER FOCUSED - Put the customer’s needs first
- RESULTS DRIVEN – Commit to achieving objectives
- INNOVATIVE MINDSET – Open to new ideas and ways of doing business
- STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
- COLLABORATION – Work together in the most effective way
Papa Johns is an equal opportunity employer.
Salary : $11 - $12
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