Lead Logistics Coordinator

This role will be part of our Logistics Operations Team executing Intermodal shipments interfacing with both customers and vendors. Main areas of focus will be to develop carrier and customer relationships, grow profitability, assure smooth customer startups, and facilitate short and long-term desk and account coverage.

Key to success in this role will be the ability to evaluate multiple options to move freight and consistently work with the team to influence low cost, high service choices that benefit the network as a whole.

Essential Functions:

• Observe, create, share, and implement best practices across the team.
• Assist in startup of new business.
• Provide support and guidance to Logistic Coordinators as needed
• Train incoming Logistic Coordinator’s and support roles
• Assist Operations Manager as needed
• Develop relationships with rail and drayage providers. Work with the carriers on rates and service.
• Execute shipments at the load level through receiving orders, tendering those orders to the preferred drayage/rail carrier(s) and tracking the shipment through completion.
• Monitor account profitability, service levels, and realization of the award. Work with AM, Sales, and leadership on improvement plans for customers on continuous basis.

Skills Required for Success:

• Leadership: Influence peers to use best practices and help eliminate barriers to success.
• Decisiveness: Have the ability to put things into perspective, weigh all your options, assess all relevant information and anticipate the consequences, good and bad. Have the ability to know who can help you reach a solution.
• Communication: Ability to adjust your tone/style according to your audience, ability to explain complex issues both internally and externally.
• Time Management: Have the ability to manage your time to efficiently prioritize tasks while adopting an attitude to take on new tasks and deadlines.
• Self-Motivation: Having a positive attitude and the initiative to work without constant supervision.
• Teamwork: Working for our common goal, know when to be a leader and when to be a listener. Ability to be perceptive along with receptive to others needs and responsibilities.
• Conflict Resolution: Have strong interpersonal skills and the ability to establish a rapport with others, know how to be persuasive with the ability to stay calm.
• Computer Expertise: Must be proficient in Microsoft software; Outlook, Excel, Word, PowerPoint.

Work lifestyle you will experience:

• Values-based culture: Commitment to Safety and Create a Great Place to Work.
• We are collaborative with a culture of innovation, nimbleness, and the drive to succeed.
• Generous work/life balance, family first mindset.
• Decision making from the bottom up not the top down.
• Continual development training to enhance your current skill set both soft and technical.
• Ability to work with others within the company on projects that enhance our work experience.

Education and experience requirements:

• Bachelor’s Degree in Business or a related field preferred
• Knowledge of transportation management systems and the transportation environment
• Financial experience a plus
• Intermodal operations experience a plus
• Customer interaction in a multi-tasking environment

Total rewards package to include:

• Medical, Dental, Vision
• Short & Long Term Disability & Company Paid Life Insurance
• HSA compatible medical insurance plan.
• Generous PTO policy and paid holidays
• On-Site health clinic at certain locations free to our employees and tax dependents
• 401k with up to 3% match (after 6 months of employment)
• Bonus potential

Education

• High School or better in General

• Bachelors or better in Business Administration

Skills

• Communication Skills
• Computer Skills
• Customer Service Skills