What are the responsibilities and job description for the OCR Product Specialist position at Paperless Environments?
About Us: At Paperless Environments, we are at the forefront of innovation in Accounts Payable workflow processing, document management, and data extraction. Our built-in Optical Character Recognition (OCR) technology empowers businesses to streamline their operations and fully harness the power of our pVault software. As we continue to grow, we’re looking for a dedicated and knowledgeable OCR Product Specialist to join our dynamic team and drive the future success of our OCR solution.
Position Overview: We are seeking an OCR Product Specialist to continue leading the growth, enhancement, and ongoing development of our OCR product. The ideal candidate will have a solid understanding of OCR technology, exceptional problem-solving skills, and a passion for delivering top-notch products that exceed customer expectations.
Key Responsibilities:
- Product Development: Collaborate with software development, product management, and operations teams to continue the expansion and feature development for our OCR product, ensuring it meets current and future market needs.
- Customer Support: Provide support to customers and internal teams, addressing technical issues, and offering guidance on best practices for utilizing OCR technology effectively.
- Market Research: Stay up to date with industry trends, competitive landscape, and advancements in OCR technology to help guide product strategy and innovation.
- Technical Documentation: Assist our technical writers with maintaining comprehensive documentation for our OCR product, including user guides, technical specifications, and training materials.
- Product Testing: Actively participate with our QA team on the testing and quality assurance processes for our OCR product, ensuring they meet quality standards and deliver reliable performance.
- Training and Support: Conduct training sessions and workshops for customers and internal teams to enhance their understanding and effective use of OCR solutions.
Qualifications:
- Experience: 3 years of experience working with OCR software technology or related fields. Previous experience in a software product specialist or technical support role is a plus.
- Technical Skills: Strong understanding of OCR algorithms, image processing, and data extraction techniques. Familiarity with Xtracta, ABBYY or Azure AI Vision is a huge plus.
- Communication: Exceptional verbal and written communication skills, with the ability to convey technical information to both technical and non-technical audiences.
- Education: Bachelor’s degree or equivalent experience. Certification in OCR technology is a plus.
What We Have to Offer:
- Competitive salary
- Benefits package that includes medical, dental, and vision
- Company matching retirement plan after one year of service
- 120 hours of PTO to start
- Budget for professional development
- Company paid life insurance
More About Us:
Our mission is to replace paper-based processes and workflows with intelligent, paperless solutions. Paperless Environments' customers represent over 200,000 users and range from small single-digit employee construction firms to publicly traded companies with thousands of employees.
Learn Even More at https://www.paperlessenvironments.com
Our Core Values:
- We Are Team Players
- We Are Customer-Focused
- We Have a Passion for Greatness
- We Are Growth-Minded
Please note: This is not a 1099/Contract position. Candidate must have authorization to work in the US - we are not able to offer sponsorship at this time.
No recruiters or outside agencies.