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Customer support specialist

Paradigm
Plainfield, NJ Full Time
POSTED ON 10/7/2024 CLOSED ON 10/8/2024

What are the responsibilities and job description for the Customer support specialist position at Paradigm?

  • Customer Service / Remote - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll : Be responsible for providing high-level support via Phone, Chat, & Email;
  • Identify and resolve client issues / concerns; Establish customer relationships and improve client retention; Diagnose bugs and communicate customer issues / requests to the development team;

Last updated : 2024-10-07

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