CAGE CASHIER

Summary of Job Duties:

Assist Guests with currency exchange, voucher cash-in, marker issuance and check cashing. Conduct financial transactions for Guest and Team Members.  

Specific and Essential Responsibilities and Duties:

• Assist Guests and Team Members with exchanging cash and/or coin denominations
• Assist Guests and Team Members with exchanging slot vouchers and table game chips/checks into monetary funds
• Accurately count monetary funds presented to and received from Guest and Team Members
• Properly and accurately strap, bundle and or label monetary funds
• Count all coin and paper monies with the use of automated machines
• Properly and accurately, complete all paperwork required by in-house, local, state and federal agencies
• Use a 10-key calculator
• Properly verify all checks being cashed through the casino cage by using all established internal standards up to and including checking with Certegy
• Complete Table Games and Slot Department fills
• Complete Slot Department jackpots
• Distribute Table Games dealer tokes

• Follow all gaming regulations
• Maintain confidentiality of customers' transactions
• Count funds and reconcile daily summaries of transactions to balance books 
• Convert gaming checks, coupons, tokens, and coins to currency for gaming patrons
• Maintain cage security
• Verify accuracy of reports such as authorization forms, transaction reconciliations, and exchange summary reports
• Cash checks and process credit card advances for patrons 
• Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons
• Perform removal and rotation of cash, coin, and chip inventories as necessary
• Perform other duties as assigned

General Job Responsibilities and Duties:

To perform the job successfully, an individual should demonstrate the following: 

• Relating to Customers – Quickly build rapport and establishes relationships with guests. Relates well to different type of guests, listens and gets along well with them.
• Quality Conscious - Provide a high level of service, maintain high standards and work hard to get it right the first time.
• Drive/Aspiration – Gets things done, willingly takes on the more demanding tasks, stays motivated.
• Stress Tolerant – Remains calm under pressure.        Reacts well to change and stays positive despite setbacks.  Keeps work and personal difficulties in perspective.
• Flexible – Not resistant or afraid of change.        Responsive and adaptable to situations and/or circumstances that would be different from the day to day routine.
• Innovating – Takes responsibility for own actions and uses good judgment before acting or making decisions.
• Quick Learning – Gets things done, willingly takes on the more demanding tasks.  Easily identifies potential difficulties and their causes.
• Communicating – Speaks confidently and fluently.        Talks at the correct pace and level. Is understandable.  Holds others’ attention when speaking.  Elicits necessary information to fully understand the needs, problems, and motives of customers.
• Team Working – Fits in with the work group or Team.  Develops supportive relationships with co-workers.  Is considerate toward others and promotes a sense of Team spirit.
• Cost Conscious – Understands how Casinos make money and appreciates the impact of own work on profits.

Knowledge, Skills, and Abilities:

• General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling
• Work with minimal supervision
• Knowledge of relationships between banks, especially front windows and main, chip and marker banks
• Able to effectively communicate in English, in both written and verbal forms
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Basic knowledge or Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Ability to balance a bank without assistance (locating errors when out of balance)
• Knowledge of 10-key adding machine, currency counter and cash advance machine

Minimum Requirements:

• Must be 21 years of age or older
• Must be able to obtain a gaming registration
• High school diploma or equivalent
• One (1) year of high-volume cash handling experience
• Work varied shifts, to include weekends and holidays

Preferred

• Experience in fast paced customer service
• Experience with Title 31 reporting
• Experience working in a similar resort setting

License:

• Gaming Registration

Machinery or Work Equipment Used:

• Jet-Sort machine, Bill Counter 
• Multi-line telephone, fax machine, personal computer, printer, copier, paper shredder and scanner.

Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.