What are the responsibilities and job description for the Concierge - Lead position at Park Hyatt?
Organization- Park Hyatt Beaver Creek
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in/ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails – all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best.
Join us for this incredible opportunity to be part of our Guest Services team as a Lead Concierge at Park Hyatt Beaver Creek Resort and Spa located in Beaver Creek, Colorado. Not only will you be part of an amazing team, but you'll be a part of a company that was recognized for a whole decade now as one of Fortune's 100 Best Companies to Work For!
Concierge Leads are experienced and offer the finest in service. This role leads other associates by coaching, giving direction and may include training. They are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
The starting rate for this position is $24.00/hour. Actual pay will be commensurate with experience.
Why Work for Hyatt?
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in/ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails – all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best.
Join us for this incredible opportunity to be part of our Guest Services team as a Lead Concierge at Park Hyatt Beaver Creek Resort and Spa located in Beaver Creek, Colorado. Not only will you be part of an amazing team, but you'll be a part of a company that was recognized for a whole decade now as one of Fortune's 100 Best Companies to Work For!
Concierge Leads are experienced and offer the finest in service. This role leads other associates by coaching, giving direction and may include training. They are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
The starting rate for this position is $24.00/hour. Actual pay will be commensurate with experience.
Why Work for Hyatt?
- FREE room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance after 30 days (for full-time employees)
- 401(k) with company match
- Paid Time Off
- Tuition Reimbursement
- Free meals in our employee cafeteria daily
- Ski pass!
- Career Growth and Advancement opportunities
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Experience and a thorough understanding of concierge services.
Salary : $24
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