Housekeeping Supervisor

The Marriott Park Ridge is seeking a Housekeeping Supervisor to join their positive and talented team! Conveniently located a short distance from Woodcliff Lake, Nyack, The Outlets at Bergen Town Center and the bustle of New York City, the Marriott Park Ridge boasts 289 rooms, 18,000 sq. ft. of event space and two restaurants on-site.

Job Overview: to assist the executive housekeeper in managing the department

Responsibilities And Duties

• Check all rooms and prepare A.M. Housekeeping report.

• Reports status of rooms to Executive Housekeeper or Front Desk.

• Observe room attendants for appearance, name badges and keys.

• Check housekeeping carts for linens, supplies and neatness.

• Inspect rooms cleaned in assigned areas.

• Reports any unusual activity or appearance to the Executive Housekeeper

• Train and orientate new Room Attendants.

• Assist the Room Attendants when necessary. Relieves in the case of an emergency.

• Ensure that storerooms are cleaned and stocked with linen supplies daily.

• Supervise work of Room Attendants.

• Check assigned area at close of day making sure all equipment and supplies are stored and

locked securely.

• Assist in inventory of linen and supplies.

• Report rooms status in assigned area at end of day.

• Report repairs which are needed to Executive Housekeeper

• Report lost/found articles to Executive Housekeeper

• Maintains inventories of amenities, chemical and other supplies to ensure items are in

stock and reorders in timely manner.

• Coaches, counsels and disciplines staff, when appropriate, to ensure standards are met and

assigns staff to additional training when needed.

• Reviews current standards and introduces hotel-wide changes such as those affecting

amenity set-ups to ensure hotel is in compliance.

• Coordinates with laundry to ensure room linen is picked up and delivered to meet guest

room needs.

• Consults with outside contractors regarding rehabbing or general maintenance of public

and guest room areas.

• Manage the Housekeeping Department in the absence of the Executive Housekeeper.

• Performs other related duties as assigned

Specific Job Knowledge And Skills

The individual must possess the following knowledge, skills and abilities and be able to explain and

demonstrate that he or she can perform the essential functions of the job, with or without reasonable

accommodation.

• Ability to read and write basic English in order to complete necessary reports and understand

information from hotel, regional or corporate offices.

• Ability to communicate effectively and pleasantly with guests and staff as is necessary to

effectively run the department.

• Ability to grasp, lift, carry or otherwise move materials weighing up to lbs.

• Ability to move throughout building, bend, stoop and reach to assist other staff members

complete their individual tasks if situation demands.

• Ability to supervise others.

Other Expectations

• Regular attendance in conformance with the standards, which may be established from time to time,

is essential to the successful performance of this position.

• Due to the cyclical nature of the hospitality industry, associates may be required to work varying

schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.

• All employees must maintain a neat, clean and well-groomed appearance (specific standards

available).

• Employee is always required to take on the responsibility and wear appropriate Personal

Protective Equipment (PPE) as determined by position and duties.

• Complies with health and safety rules, regulations and procedures to maintain a safe environment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Source: Hospitality Online