Operations Lead

PARR
Bothell, WA Full Time
POSTED ON 9/24/2024 CLOSED ON 10/12/2024

What are the responsibilities and job description for the Operations Lead position at PARR?

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Job title: Operations Lead

Pay: Starting at $26 - $31 an hour, depending on experience.

Schedule: Monday-Friday 5:30am to 2pm (Working hours subject to change due to business needs)

Location: Bothell, Washington

The Operation Lead helps to ensure that their yard achieves its goals by providing guidance and direction to operational employees in the yard. This position is responsible for making sure yard operations are running both efficiently and safely from loading customer vehicles to planning delivery routes and vehicle maintenance.

This position reports directly to the Yard Manager and works closely with all yard personnel.

Qualifications

  • 2 years of previous experience in a similar job
  • 1 year of leadership experience preferred
  • High School Diploma or GED equivalent
  • OSHA Certified Forklift License
  • Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
  • Must be able to type 40 WPM
  • Proficiency in Microsoft Word, Excel and Outlook
  • Must have reliable transportation

Duties and Responsibilities

  • Use independent judgment and exercise discretion when performing supervisory duties, evaluating employees, training employees, assigning and distributing work to employees
  • Establish and maintain a comfortable and safe working environment for all employees
  • Establish and maintain professional relationships with customers
  • Identify and respond to the need for personnel changes at the yard, and assist in hiring of new employees
  • Holds team accountable for proper usage and care of all assets
  • Assign overtime work consistent with Company policies
  • Make recommendations for layoffs and recalls
  • Investigate employee misconduct and safety violations
  • Create and maintain a well-rounded staff through cross-training, open communications, and continuing education
  • Maintain corporate guidelines and criteria for customer service
  • Ensure cleanliness of yard is maintained and holds team accountable for such behavior
  • Ensure an appropriate level of inventory is maintained at the yard
  • Respond to customer complaints and concerns
  • Efficiently schedule delivery orders and credit returns
  • Set the work schedule for truck drivers and yard employees
  • Assist Driver's Safety Committee in accident investigation
  • Remain current on changing Federal and state laws in regards to interstate commerce and the operation of commercial motor vehicles
  • Ensure daily safety audit of forklifts and trucks are performed, and that malfunctioning equipment is promptly reported Encourages and ensures team arrives on time and prepared to work
  • Accepts experienced team member's advice and feedback
  • Flexibility to work for extended hours as needed
  • Assists other team members with work when appropriate
  • Helps set goals and meet company deadlines for team
  • Focused on and encourages promoting from within
  • Encourages and ensures team is ready to help cover other yards in region
  • Assist Fleet Manager in maintaining a safe, efficient and well-kept fleet
  • Assist the Driver Trainer in maintaining a safe, efficient, and well-trained staff of truck drivers
  • Participates in DDMS dispatch scheduling
  • Opens & closes yard as needed
  • Proactively uses resources to seek information, partners with others in the company to solve problems
  • Assists drivers with job site and road challenges
  • Participates with inventory prep and post procedures
  • Takes an active role in developing and managing locations for inventory
  • Applies for overlength permits when needed
  • Able to complete basic Falcon order entry, invoicing, backorders, etc.
  • Prepares and submits monthly fuel and mileage reports
  • Ensures team checks every load in an effort to maximize OTIF
  • Works to improve truck turn time in the yard, can point to improvements the team has made
  • Conducts interview and hiring of yard personnel with the leadership team
  • Effectively reads SKUS and identifies material types to determine building time as well as truck journey value
  • Facilitates group discussions with key members for best practices and yard setup
  • Knows product locations in yard and warehouses, coaches' entire team to know as well
  • Able to seek out product transactions and order history
  • Facilitates monthly yard meetings for the entire yard crew
  • Participates in creating an annual budget
  • Attends PK's and encourages the entire team to attend
  • Orders yard supplies and necessary services etc
  • Enforces attendance policy up to and including creating and delivering PINS
  • Prepares and delivers reviews
  • Review upcoming delivery tickets and compare to inventory levels to reduce the potential for backorders
  • Assists with scheduling of DOT physicals
  • Shares delivery forecast daily and with team
  • Relays company announcements to team in helpful, supportive way
  • Always answers phones promptly with a professional greeting
  • Responds to emails promptly and professionally with correct grammar and spelling
  • Walks yard daily and communicates appropriately low stock and outage issues
  • Regularly checks in with Sales Team to seek opportunities for team improvement
  • Builds bridges with purchasing and sales team to manage inventory effectively
  • Team members wear high visibility/proper uniform
  • Reviews daily equipment inspections weekly
  • First Aid and AED certified
  • Participates on safety committee as needed
  • Prepares necessary accident and claim reports
  • Schedules maintenance and repair of all equipment in a timely and efficient manner

This position primarily works outdoors in all weather conditions.

Physical Requirements

  • Ability to sit and/or stand for extended periods of time
  • Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
  • Must be able to work outdoors in all weather conditions
  • Must be able to drive a company vehicle when necessary
  • Ability to utilize all appropriate safety equipment

We know that without great people, we can't be a great company. Voted the fourth top place to work in Oregon in 2023, we offer industry-leading benefits:

  • Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
  • Employee paid sick days
  • 7 holidays
  • 2 medical plan options, one with a high deductible that offers an HSA and our standard plan with a very low $1,250 deductible
  • Dental, Vision, EAP (Employee Assistance Program)
  • Massage, Chiropractic and Acupuncture coverage
  • FSA (Flexible Spending Account) and Childcare pretax spending programs
  • HSA (Health Savings Account) - PARR will match up to $360/year
  • Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
  • In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
  • Tuition reimbursement (up to $2,500/year)
  • Annual profit sharing (every full time employee who worked the full year earned a minimum of $800 for the 2023 year)
  • $1,000 referral bonus

PARR Promotes!

We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is a LOT of opportunity - PARR is growing fast!

We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.

Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.

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