What are the responsibilities and job description for the Account Strategist position at Partnerize?
Who We Are:
The partnership channel offers scale and automation on a pay-for-performance model that delivers the operating leverage necessary for brand survival. Partnerize empowers marketers with technology built to discover, engage, and convert audiences, at scale, all while maintaining brand safety and control.
Why Join Us?
Our commitment to growing partnerships doesn't end with our clients. Our employees are carefully selected to be a part of our company because they emulate a carefully crafted and practiced set of core values that define us and our business. Joining Partnerize means joining a company that sincerely values your talent, expertise, and passion. We strive each day to hire and retain only the best. Doing so affords us the opportunity to be the best in the business, to exceed our clients' expectations, to innovate, to teach—and most importantly—to earn and maintain our clients' loyalty.
Overview
An Account Strategist is distinguished by a dedicated focus to customer satisfaction, realized through strong verbal and written communication skills. The Account Strategist will be responsible for providing superior customer support for our Merchant partners, managing a portfolio of relationships, and driving revenue growth. He/she should excel at relationship building, analyzing marketing campaigns and be self-motivated. The successful candidate will be an aggressive self-starter and must possess an unbelievably strong work ethic, intelligence, sense of urgency, positive attitude, tenacity, and have a desire to put the customer first every day. The employee must have the ability to execute special assignments and tasks under only general supervision. The employee must have a personal sense of integrity, commitment and professionalism. This position provides high growth potential for candidates looking to build a career in a growing industry.
What you will do:
- Partner with a portfolio of established and emerging brands on objectives and KPIs for success
- Consult on affiliate program strategy and actionable tactics
- Lead weekly customer calls; and proactively communicate reporting, new opportunities, and progress against objectives
- Prepare and conduct online and in-person customer presentations with excellence
- Forecast budgets for customers and Partnerize
- Assist in renewals and contract negotiations
- Collaborate with team members in developing and sourcing customer opportunities
What you will achieve:
1 – 6 months
- Master affiliate ecommerce strategies and effective tactics for revenue growth
- Master publisher partner types and how they contribute to consumer acquisition
- Master program strategies such as commissioning and media
- Take lead on group of assigned customer relationships
- Build strong relationships with brands, publishers, and internal team members
6 months
- Manage budgets, renewals, and risk mitigation
- Grow ecommerce revenue for established and emerging brands
- Contribute to tactics and processes designed to enable customer success
- Grow the Partnerize reputation for quality work and support of customers
What you'll need to be successful:
- Strong ability to manage and prioritize multiple tasks in a high-demand environment while demonstrating professionalism and good judgment
- Impeccable attention to detail and organizational skills
- Fantastic interpersonal communication skills and experience interfacing with all levels of an organization
- You're a natural conversationalist and approach every interaction as an opportunity to help someone
- Passion for teamwork and positively contributing to the success and reputation of Partnerize
- A bias for action and sound instincts on how to resolve issues effectively. You're inquisitive and like doing research in order to solve problems and identify solutions
- Motivation to learn and adapt in a dynamic, fast-growing environment
Requirements:
- Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university or 2 years of equivalent online marketing, e-commerce, or affiliate marketing experience
- 2 years marketing experience, Affiliate experience preferred
- Strong analytical focus, ability to aggregate and manipulate large data sets
- Ability to multitask and execute tasks; detail oriented
- Excellent communication and interpersonal skills
- Experience using with PCs, Windows, MS Word. Advanced user of MS Excel, PowerPoint.
- Personal sense of integrity, commitment and professionalism
Benefits & Perks
- Flexible Time Off Policy – Take the time you need
- Enhanced parental leave (16 weeks for birth parent, 8 weeks for non-birth parent at full pay) and $100 bonus after the birth of your child
- Regular company events and activities
- Desk Surf – recognition opportunity to spend two weeks working in a PZ office of your choice
- Robust Company Sponsored Health & Welfare Benefits
- 401k Plan – 4% employee match
- Enhanced Wellness Program including access to EAP and Wellness Coaching
- Ownership of a generous learning allowance that is reallocated each year
Our Commitment to Diversity & Inclusion
We are committed to attracting, developing, and advancing our outstanding team members, regardless of race, ethnic identity, sexual orientation, religion, age, gender, gender identity, physical abilities, or any other dimension of diversity. We strive to foster an environment where people can be their authentic selves, raise concerns and innovate, all without fear; where they are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to the organization's success. Every individual in our business is expected to live this commitment without exception.
Privacy and data protection. The data collected as part of this application will be used for the recruitment process and any subsequent employment. You can find further information in Partnerize privacy policy here: https://partnerize.com/privacy-policy/
