What are the responsibilities and job description for the ERAP Housing & Retention Service Coordinator position at Pathways Vermont?
Rapid Rehousing & Housing Retention Service Coordinator - With $3000 Hiring Bonus*
The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work.
The Role: Rapid Rehousing & Housing Retention Service Coordinator is responsible for supporting households experiencing homelessness to access independent apartments in the community and those in housing to develop plans and support to ensure they maintain their housing. Support includes: access to community resources, income, employment, benefits, physical and mental health services and other assistance that ensures the household can maintain housing and thrive in their communities.
Available Positions: 1
Location: In Person (Chittenden County VT)
Schedule: Full Time (35-40 Hours Weekly)
Application Requirements
A Cover Letter and Resume are required with your application.
Job Responsibilities
Benefits
The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work.
The Role: Rapid Rehousing & Housing Retention Service Coordinator is responsible for supporting households experiencing homelessness to access independent apartments in the community and those in housing to develop plans and support to ensure they maintain their housing. Support includes: access to community resources, income, employment, benefits, physical and mental health services and other assistance that ensures the household can maintain housing and thrive in their communities.
Available Positions: 1
Location: In Person (Chittenden County VT)
Schedule: Full Time (35-40 Hours Weekly)
Application Requirements
A Cover Letter and Resume are required with your application.
Job Responsibilities
- Engage in rapport building with participants and provide service from a “choice” perspective as well as participant-centered, harm reduction, and strengths based approaches
- Collaborate with clients in the formulation and maintenance of a dynamic housing stability plan that is reviewed and modified at least every two weeks
- Refer/connect participants with appropriate services such as financial assistance, entitlements, addiction services, advocacy, employment assistance, financial counseling, rental assistance, deposits, etc.
- Connect with program participants at least twice per week, including one in-person contact
- Accompany participants to apartment showings and assist in answering landlord queries and/or completing housing applications
- Transport clients to appointments and meetings as necessary and assist in finding long-term transportation options and resources
- Record all contacts with program participants within 24-hours in Servicepoint Homeless Management Information System (HMIS)
- Collect, maintain, store, and dispose of all participant information according to applicable requirements for confidentiality, security, and privacy
- Assist participants with moving into new apartments including: setting up utilities, acquiring necessary furnishings and household supplies
- Participate in agency and program specific training
- Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.
- Other Duties as assigned
- Must be able to work in a fast-paced environment as well as possess strong problem solving skills, work ethic and computer proficiency
- Ability to travel
- Driver's license and reliable vehicle required
- Must be comfortable with rapid growth and thinking out-of-the-box
- Experience with rapid re-housing and prevention services, Servicepoint or other HMIS system preferred
- Familiar with community resources and state and federal benefit programs
- Strong verbal and written communication and organizational skills
- Personal qualities of integrity, credibility, and commitment to the mission
- Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other life challenges
- Previous experience working with persons experiencing homelessness, trauma and/or using substances
- Lived experience with homelessness and other life challenges considered an asset
- Willingness to self-reflect, learn, and practice new ways of being in relationships
- Risk and discomfort tolerance
- Frequent operation of a computer and other office machinery including typing
- Ability to ascend and descend stairs for viewing apartments and meeting with participants in the community
- Occasional stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in move-in and apartment visits
- Often meeting with persons in the community and/or visiting different businesses
- Frequent walking around the community to participate in viewing apartments and supporting participants
- Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication
- Moderate reading responsibilities
- Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, supporting with move-in, etc.)
- Frequent exposure to outside environmental conditions (all seasons) in accompanying participants in the community
- Possible exposure to high levels of noise, and aggressive energy while supporting participants in stressful situations
- $20.50 - $22.75 per hour
- $3000 Hiring Bonus*
Benefits
- Medical, dental and vision insurance
- Long Term Disability/Life Insurance
- Paid Time Off (accrual of 210 hours per year to start)
- 9 Paid Holidays Annually
- 403(b) Retirement Savings Plan
- Mileage Reimbursement
- Employee Assistance Program
- Employee Wellness Reimbursement Program
- Longevity Recognition Rewards
- Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support
Salary : $21 - $23
Program Coordinator - Family Services
UNITED COUNSELING SERVICE OF BENNINGTON COUNTY INC -
Bennington, VT
Clinical Care Coordinator
UNITED COUNSELING SERVICE OF BENNINGTON COUNTY INC -
Bennington, VT
Program Coordinator - Shared Living
UNITED COUNSELING SERVICE OF BENNINGTON COUNTY INC -
Bennington, VT
