What are the responsibilities and job description for the Care Management Extender position at Pathways?
Care Manager Extender
About your role:
The Care Manager Extender is responsible for assisting the Care Manager in delivering select Tailored Care Management services to clients with complex behavioral health and healthcare needs. The Care Manager Extender will comply with regulatory requirements and through service provision, will meet or exceed established key performance indicators and desired client outcomes. This position will report to the Care Manager. Travel is required up to 75% or more of the time.
Do the following apply to you:
- High school diploma or equivalent
- Bachelor's Degree in social work, counseling, psychology or nursing (preferred)
Plus ONE of the following:
- Be a person with lived experience with an I/DD or TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system
- Be a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist
- Be a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition AND have at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (note that a parent/guardian cannot serve as an extender for their family member)
- 2 years of experience working with the MH/SU/IDD population
- Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population:
- Performing general outreach, engagement, and follow-up with members
- Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation)
- Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing
- Sharing information with the care manager and other members of the care team on the member's circumstances
- Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services
- Participating in case conferences
- Support the care manager in assessing and addressing unmet health-related resource needs
Perks we offer:
- Competitive Salary
- Paid Vacation Days (1st year 10 days; increases with tenure)
- Paid Sick Days (Accrual per pay period)
- Paid Holidays
- Medical, Dental, Vision including a Health Savings Account or FSA
- Health, Dependent and Transportation Flexible Spending Accounts
- Basic and Optional Life Insurance for Employee, Spouse and/or Dependents
- 401K
- Mileage Reimbursement
- Perks @ Pathways - national discounts on shopping, travel and entertainment
If you're #readytowork Pathways is #readytohire!
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
Compensation: $17.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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