The Office Coordinator provides departmental support to multiple divisions of the Patient Accounting Department by performing general business office support tasks. Tasks include daily review of processing mail correspondence for our collection staff. The Office Coordinator assists with pulling and submitting medical record requests to insurance or payers. Responsible for assigned worklist and maintaining patient account updates including: PBAR, Aeos, Cerner, and current claims editor. Coordinates approvals for all patient refund requests which include review and validation to ensure documents are accurate for approval and returned checks. The Office Coordinator also assists with our Research Department by invoicing Non Industry trial claims, creating new accounts for billable insurance charges, and tracking denials returned from CTU. Responsible for additional adhoc tasks including vendor management.
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