Order Filler

Job Summary

Using order wave pick generated by customer invoices, accurately selects product from fulfillment center stock locations and assembles orders for delivery to check. Follows order filling team guidelines for pre-packing orders.

Essential Functions

• Obtains packet of invoices with corresponding wave pick list from traffic area;
• Sets up cart to accommodate invoices in the wave pick;
• Logs wave pick into warehouse management system using a PC and a scanner
• Picks product from fulfillment center stock according to wave pick list and organizes on cart;
• Brings completed invoices to checking area;
• Alerts the supervisor to product non-conformances (i.e. item count, location errors, product damage, etc.).
• Detail regarding these essential functions is provided in order filling work instructions.
• Keeps the fulfillment center aisles clear and maintains integrity of storage locations;
• Maintains the housekeeping and sanitation standards of the fulfillment center;
• Performs other duties as assigned or requested.
• Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
• Ensures that orders are accurate
• Operates handling equipment and ensures safety regulations are followed
• Monitors stock control systems and processes specific orders
• Maintains a high level of health and safety standards
• Shrink wraps products to pallets
• Operates scanners so that the proper order is picked and inventory is managed accurately
• Detail regarding these essential functions is provided in order filling work instructions.
• Keeps the fulfillment center aisles clear and maintains integrity of storage locations;
• Maintains the housekeeping and sanitation standards of the fulfillment center;
• Performs other duties as assigned or requested.

Critical Competencies 

Ethics & Integrity: Acts consistently and makes decisions in the organization’s best interest.

Customer Focus: Makes customers and their needs the primary focus of one’s actions.

Drive for Results: Demonstrates drive, determination, and ownership to achieve both results and success.

Technical Expertise: Demonstrates and maintains technical and professional skill or knowledge in position-related areas.

Problem Solving: Uses logic and analytical methods to identify solutions resulting in effective problem resolution.

Self-Management: Manages time and resources and balances competing demands to ensure work is completed.

Collaboration: Works effectively with others to achieve a common goal.

Performance and Conduct Standards

• Performs duties at or above productivity and accuracy standards, metrics measured by LPH or Lines Per Hour.
• Supports the company goals for quality and continuous improvement;
• Contributes to an atmosphere of teamwork and cooperation among all fulfillment center staff.
• Attention to Detail;
• Ability to Multitask;
• Ability to Lift Heavy Objects; Ability to Stay on Feet for Long Periods of Time;
• Positive Attitude; Self-Motivated
• Safety Conscious
• Ability to Work in a Fast Paced, Busy Environment
• Good Communication Skills
• Ability to Work Well on a Team but is Self-Motivated and Independent at times

Physical Requirements

Working Environment

The fulfillment center is a warehouse for the storage and distribution of dental and veterinary supplies and equipment.  In general, the building’s primary work area consists of pallet storage racking, roller storage and small item storage shelving.  The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.

Job Qualifications

Education/Training & Skills

• High school diploma or equivalent preferred.
• Candidate must have ability to read and understand department process and warehouse safety documents and follow department work instructions.
• Experience Working With an RF Scanner Preferred;

Relevant Work Experience

• Warehouse labor work experience preferred (receiving, order filling, shipping or customer service)
• SAP knowledge a plus