Mitigation Technician

At Paul Davis Restoration we provide extraordinary care while serving people in their time of need. We do this by providing opportunities for GREAT people to deliver Best in Class Results. We are looking for "A" Players to join our team who live our values of:

• Respecting the individual  
• Delivering what they promise
• Having pride in what they do
• Practicing continuous Improvement.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, content restoration, and reconstruction. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. From flooding to fires and frozen pipes, Paul Davis responds with 24-hour emergency service to restore calm in the most chaotic of events. We are here to serve in every capacity, providing excellent customer service and a quality end product. We continually strive to maintain excellence and experience that is second to none. Passion for quality drives everything we do.

Summary:  The Restoration/Mitigation Technician delivers exceptional customer service through emergency and restoration services.  The Technician is an initial responder to homes and businesses experiencing property and contents damage. As a first responder, technicians can arrive onsite day or night any day of the year.  The team:  provides assurance to the home/business owner; assesses the situation; creates a work plan; executes the plan to - perform necessary demolition and required equipment set-p/monitoring - to begin the process of returning the customers premises to pre-loss condition.  Successful technicians follow a path and have/obtain job specific IICRC certifications allowing additional growth, responsibilities and compensation within the company. 

Essential Responsibilities/Tasks:

• Professionally represent the Paul Davis principles of honesty and integrity
• Perform any and all directives from Mitigation Manager
• Respond to emergency losses
• Perform Emergency Water Extraction and Drying Services (including water extraction, demolition, moisture testing, developing drying plans, and providing project documentation)
• Assist in Emergency Fire/Smoke Services (to include demolition, cleaning, deodorization, inventorying, pack outs, board-ups, and securing the structure)
• Assist in Mold Remediation (including demolition and cleaning)
• Assist in preparation and completion of Carpet/Upholstery Cleaning
• Participate and fulfill on-call rotation as needed, typically one weekend per month and one weeknight per week (responding to after hour emergencies)
• Perform basic vehicle, equipment, and building maintenance
• Able to safely climb a ladder
• Able to lift at least 75 pounds
• Able to work in confined spaces
• Able to work around a variety of chemicals without any adverse reaction or sensitivity
  

Performance Standards:

• Documentation of all work processes and policies
• Work performance in accordance with the laws and regulations in the jurisdictions in which Paul Davis Restoration operates
• All work will be performed according to company policies, and up to Paul Davis Restoration standards
• All work will be performed in accordance with OSHA safety regulations pertaining to this work
• Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
• Employees ALWAYS "displaying our brand with pride", by wearing furnished company uniform and ensuring uniforms are kept in good condition
• Employees will behave in a professional and mature manner when representing this company. (NO profanity, NO smoking NO horseplay, etc.)
• All job-related documentation will be brought up to date daily and placed in the proper location according to the next action to be taken
• Company equipment and vehicles will be kept neat, clean, and in working order at all times
• Must have basic computer skills, as well as the ability to use a smartphone and IPAD/Tablet to input data and make reports
• Must be detail-oriented and have the ability to follow written and verbal instructions
• Must have good communication skills, both written and verbal.

Needed/Helpful Supporting Documentation:

• Documented experience in water, fire, mold mitigation, and/or related field
• Prior knowledge of construction assemblies/practices
• High school graduation/equivalent (i.e., GED, etc.)
• Valid Driver’s License and copy of current driving history issued by the DMV
• Evidence of specific training and experience to satisfy qualifications
• No felony criminal history

Examples of Assigned Work Areas: Multi-story homes and businesses including attics, basements and crawl spaces. Strength requires the ability to exert force 20 - 100 lbs. frequently or 10 - 40 lbs. constantly. May involve significant standing/walking/crouching/pushing and or pulling.

Physical Demands: Occasional climbing, balancing, crouching, frequent stooping, reaching, kneeling, handling, smelling and hearing.

Vision: Frequent near and far acuity, depth perception and color vision.

IICRC Certifications:  Progress within the industry and company include successful completion and application of applicable IICRC Certifications.  Having these Certifications upon employment are helpful but not required.

• Water Restoration Technician (WRT) - REQUIRED FOR INCREASED PAY RATE
• Applied Structural Drying (ASD) - REQUIRED FOR INCREASED PAY RATE
• Applied Microbial Remediation (AMRT) - REQUIRED FOR INCREASED PAY RATE
• Fire & Smoke Technician
• Carpet & Upholstery Technician
• EPA Lead Paint Remediation Certification
• Subrogation Training

Benefits Include:

• Paid Time Off (PTO)
• Paid Holidays (6)
• Mobile phone reimbursement
• Medical Insurance
• Dental and Vision Insurance
• Life AD&D and Accident Insurance
• Flexible Spending Account
• Simple IRA with Company Match
• Successful specialized training reimbursement resulting in increased pay and responsibilities