What are the responsibilities and job description for the Scrum Master position at PayIt?
PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.
Our culture welcomes people who exhibit what we call "PayIt DNA": High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.
About The Role:
Scrum Masters at PayIt are driven, dependable, and organized. At PayIt, we hold ourselves to high standards, always looking to improve our skills, our platform, and our offering to our clients. We are driven by the fact that we're building a meaningful product and solving exciting technical challenges that impact the lives of everyday people like you and me. Scrum Masters are expected to be responsible for facilitating and supporting Agile processes and practices, ensuring the team is fully functional, and promoting continuous improvement. The Scrum Master will work closely with the product owner, development team, and other stakeholders to drive project success and deliver high-quality products on time.
This role is ideally based out of our Kansas City WHQ; however, highly qualified remote candidates in AZ, AR, FL, GA, IA, IL, KS, MI, MO, NC, OH, OK, OR, PA, RI, TN, TX, UT, VA, WA, and WI will also be considered.
What You'll Be Doing:
- Facilitate Scrum events (Daily Stand-ups, Sprint Planning, Sprint Review, Sprint Retrospective)
- Coach the development team in self-organization and cross-functionality
- Remove impediments and barriers that prevent the team from achieving its goals
- Foster a culture of collaboration, transparency, and continuous improvement within the team
- Shield the team from external distractions and interference to maintain focus
- Assist product owners and Engineering Managers in managing the product backlog and prioritizing user stories
- Track and report on team progress, sprint velocity, and other relevant metrics
- Identify and escalate risks and issues that may impact project timelines or quality
- Collaborate with other Scrum Masters or Agile Coaches to share best practices and align methodologies across teams
- Facilitate discussions and decision-making processes to resolve conflicts and promote consensus
What You'll Need To Have:
- Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent work experience)
- Certified Scrum Master (CSM) or equivalent Agile certification preferred
- Proven experience as a Scrum Master or Agile Coach in software development projects
- Strong understanding of Agile methodologies and principles, particularly Scrum and Kanban
- Excellent communication, facilitation, and interpersonal skills
- Ability to collaborate effectively with cross-functional teams and stakeholders
- Solid organizational and time-management abilities
- Experience with Jira
- Knowledge of software development practices and technologies
- Flexibility and adaptability to thrive in a dynamic and fast-paced environment
Bonus Points For:
- Capacity to analyze complex problems and develop creative solutions.
- Ability to effectively manage relationships with stakeholders at all levels.
- Basic understanding of software development concepts and technologies to better support the team.
- Ability to lead by example and inspire teams to achieve their best
Why Work For Us:
- Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
- You'll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you'll grow a ton working at PayIt
- People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
- We #payitforward with our corporate volunteer program, serving the communities where we work and live.
- Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.
What We Care About:
We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.
Commitment to Equal Opportunity
PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.
NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.
To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers' alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.
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Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt's Business Code of Conduct and Information Security Policies.