UX Designer Lead

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. When applying for a job you are required to create an account, if you have already created an account - click Sign In. Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account: Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up. Please Capitalize first letter of your First and Last Name. Please avoid using fully capitalized text for your First and/or Last Name. NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID. Job Description Summary: As a Product Design Lead within the PayPal.com UX team, you will create meaningful and cohesive marketing UX experiences to inspire and educate small businesses on what's possible with our PayPal products for mercahnts. You will work alongside your cross-functional team members to lead decisions and ultimately deliver the best possible SMB Fintec .com experience for our around the world. Job Description: As a Product Design Lead within the PayPal.com team, you will be leading UX for our small business merchant audience. Showing them the possibilities and full suite of solutions we have to propel their business ventures. At PayPal, Product Designers influence teams to make customer-centric decisions across the product development lifecycle. This includes drawing on data and research to inform design concepts and decision making. We start with asking the right questions and end with optimized, best-in-class deliverables and that convince stakeholders and put the user at the center. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft. As a Product Design Lead you will be the voice of the customer. You will be responsible for the design methodology of one or more highly-complex or strategic product domains contributing to PayPal’s outcomes. And inspire others to continuously optimize our products. You will represent your domain to your peers, senior leader and execs across the wider organization. And you will actively mentor other designers and help lead cross-functional teams. You will report to the UX Director for PayPal.com and be a member of our diverse Global Design Organization where we use our design and research skills to inspire and influence across the company. We believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way. Job responsibilities: Contribute to PayPal's strategy and vision, leading designers in the conceptualization, execution and delivery of PayPal's product experiences, by applying a customer-focused, iterative design process Make design decisions based on insights and advocate for continuous learning and the inclusion of metrics Present compelling and actionable insights and recommendations to multiple teams and leaders across the organization Actively mentor and develop others and be an influential thought-leader within our UX community. Leverage your strengths to help others grow and inspire other designers to advance their skills and encourage big-picture thinking Requirements: 8 years’ experience and 3-4 years managing direct reports Bachelor’s and/or Master’s Degree in the study of user experience, design, research or related fields Thorough experience across products and platforms, financial services expertise an advantage Master of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization Solid knowledge of story and backlog management tools We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com Subsidiary: PayPal Travel Percent: 0 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.