What are the responsibilities and job description for the Concierge position at PeaceHealth?
Concierge
Job ID : 17029
Location : Ketchikan, AK
Work Type : Full Time
Shift : Variable
Shift Length : 8 Hours
FTE : 1.00
Benefit Eligibility : Full-time benefits
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Description
PeaceHealth is seeking a Concierge for a Full Time, 1.00 FTE, Variable position. Hourly compensation starts at $16.38, more depending on experience.
Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.
JOB SUMMARY
Provide excellent customer service and facility information / directions by greeting those who enter the premises and ensuring their needs are met.
ESSENTIAL FUNCTIONS
- Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.
- Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.
- Give clear directions to persons and / or provide escort services to the desired location.
- Identify, issue proper ID, and direct vendors with appointments to the proper location.
- Support volunteers with the delivery of mail and / or flowers in accordance with established guidelines.
- Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and / or provide wheelchair transportation as needed.
- Call Environmental Services and / or other various departments for assistance when necessary.
- Perform other related duties as may be assigned.
QUALIFICATIONS (required unless otherwise noted)
EDUCATION :
High school diploma or equivalent preferred.
EXPERIENCE / TRAINING :
- No previous experience required.
- Customer service, concierge or related experience preferred.
OTHER SKILLS :
- Excellent customer service and communication skills.
- Ability to give clear, concise directions.
- Ability to work independently or as part of a team.
- Basic computer skills are required.
See how PeaceHealth is committed to .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer / Vets / Disabled in accordance with applicable local, state or federal laws.
Salary : $16
