What are the responsibilities and job description for the Property Manager position at Peak Campus?
Job Details
Summary
The Property Manager at Peak Campus is responsible for the overall operation and profitability of a student housing property. They will lead, motivate and mentor high-performing teams in order to provide a world-class living experience for our residents. As the onsite leader and decision maker, you will be responsible for successfully maximizing property income, occupancy and NOI. Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success.
Essential Duties and Responsibilities:
Personnel Management:
- Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
- Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
- Direct entire Turn process per Company policies and procedures
Strategic Leasing Management:
- Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
- Effectively show, lease, and move in prospective residents
- Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
Financial Management:
- Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
- Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives
- Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
Customer Service:
- Manage resident retention and service request follow-up programs
- Monitor service request turnaround and ensure the responsiveness of the maintenance staff
Administration & Risk Management:
- Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
- Perform apartment inspections monthly as well as prior to move in and at move out.
- Manage property risk effectively by communicating incidents and potential liabilities
Education/Experience and Technical Requirements:
- High school diploma or equivalent is required; college degree preferred
- Four (4) years experience in multi-family property management required
- Two (2) years campus student housing management experience highly preferred
- Proven ability to perform in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations
- Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
- Excellent verbal and written communication skills
- Working knowledge of Property Management software; Entrata highly preferred
- Travel may be required as necessary to attend training and other company functions
- Proven ability to demonstrate Peaks Mindsets
