Workforce Analytics SME (Remote)

The Role: Workforce Subject Matter Expert (Remote)

In 2021, Faethm joined Pearson, creating the world’s first truly end-to-end capability of intuitive company and employee enrichment and accelerating our cumulative mission to prepare every worker, everywhere, for the future of work and subsequent success. Our market-leading data, insights and AI capabilities will power the next generation of Pearson’s lifelong learning products to meet the rapidly changing needs of today’s workforce and bridge the global skills gap.

Faethm is growing its team in the US to support the sales and client service teams deliver value to our clients. Core to this work is subject matter expertise in workforce analytics, and strategic workforce planning. We work with large enterprise customers and government agencies to help them understand the impact of technology on their workforce or economy. Recently acquired by Pearson Education, Faethm have ambitious growth plans over the coming year.

About The Role:

Help prospective Faethm clients understand how Faethm’s services can help them:

• Identify how business strategies will impact their workforce
• Understand how components of the Faethm Platform can be integrated into their workforce planning
• Design, and develop workforce strategies
• Implement their workforce strategies and measure progress
• Help Faethm clients integrate Faethm’s from day one

Faethm is seeking candidates with two core skill sets:

• Great communicators with a background in workforce or people analytics, those folks who can explain a complex topic in simple terms to ensure the audience is fully informed.
• Workforce planners who have the scar tissue from working on strategic workforce planning programs and understand it’s more than just a supply versus demand analysis.
• We are looking for a client-focused and self-starting Workforce Analytics expert to join our team and grow with us. Initial responsibilities are detailed below, but we expect this role will evolve over time, and as such, flexibility, collaboration, a passion for your work, an unquenchable thirst for knowledge, and a sense of humor will be essential.

What you’ll be doing:

Reporting directly to the US-based VP and in close partnership with our Sydney-based Director of Workforce Planning, you will be responsible for supporting the pre-sales activity with an in-depth knowledge of your subject, as well as ensuring our customers begin to see value from Faethm services in their strategic workforce planning initiatives from day one.

• Work closely with key internal stakeholders (Sales, Client Insights and Product) to understand their priorities and shifting needs.
• Utilize a customer focused mindset to ensure Faethm presents well to all prospective customers.
• Engage in continuous process improvements to the Faethm suite of products, with a focus on improving our customer’s experience on the Faethm platform.

Required skills & experience:

• Experience using a variety of Organizational Development and Strategic Workforce Planning frameworks
• Ability to translate data analysis into commercial information and recommendations
• Demonstrated workforce strategy development and strategic workforce planning experience
• Experience building strong relationships at all levels and an ability to influence and succeed through collaboration.
• Demonstrated ability to influence and lead peers as well as technical and business stakeholders on complex workforce matters
• Experience of mentoring and/or coaching on technical topics and can develop peers, colleagues, and customers
• Experience translating data insights into practical business recommendations

Join our growing team in the Americas with a rapid scale mandate and help us build our capability as we support clients across many industry verticals.

Faethm by Pearson is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We love career changers, so if you have the requisite skills—please apply!

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Job: SALES

Organization: Workforce Skills

Schedule: FULL\_TIME

Req ID: 4482