TPM Account Manager

Position Summary:

The TPM Account Manager will work to establish relationships with PECO on-site personnel to maintain a proper inventory of multi-SKU pallets within the PECO TPM locations. Ensuring daily transactions provide necessary reporting for PECO and the customer to understand the key performance levels. Position requires travel, negotiations, accountability, and collaboration both externally and internally.

Key Responsibilities

• Manage and build strong relationship relationships with on-site operations personnel for TPM activity.
• Manage, support and carry out activities to improve PECO asset management within the TPM.
• Ensure daily updates entered into Red<>Link for all PECO TPM sorting locations.
• Measure, monitor, and communicate customer performance thru excel spreadsheet uploads.
• Collaborate across departments for reporting (Power BI), whitewood sales (Data Mgmt, Finance)
• Manage all CHEP, iGPS and whitewood movements within the PECO TPM sort locations.
• Create weekly reporting on multi-SKU pallet inventories across the network
• Manage accounts receivable and payables with Finance, mostly on whitewood payments.
• TPM Sort Location data analytics with monthly metrics to ensure accurate pallet flows.
• Maintain cost/revenue models for management to understand performance of TPM Sort locations.
• Ensure customer satisfaction by effectively providing the weekly reporting required be each customer.
• Maintain monthly KPI report to management.
• Develop working knowledge of internal systems including Red<>Link, CRM, Power BI, TMS, SharePoint and Expensewire.
• Make decisions that align with the company’s goals, core mission, vision and values.
• Problem Solving responsibilities to own the problem and use internal information to self-solve
• Timely entry into Red<>Link to maintain all data sets for reporting.

Qualifications

• Associate Degree or equivalent work experience in business or related field.
• Takes initiative; Ability to work independently to drive results.
• Computer knowledge including MS office (Outlook, Excel, Word, Power Point.)
• Red<>Link experience is a benefit to the position.
• Commercial negotiation experience preferred.
• Strong teamwork and communication skills to properly influence internally and externally.
• Project Management experience including issues/problem resolutions.
• Organizational, communication, problem solving, analytical and time management skills.

Travel:

• 20% travel monthly within the account base