What are the responsibilities and job description for the General Manager position at Pembroke & Co.?
We are looking for an experienced & customer-focused leader to join our team at one of the largest QSR brands – Dunkin'.
Store Managers establish a standard of excellence & continuously develop their team towards success. The ideal candidate will have experience in management at Dunkin’ or a QSR restaurant. They’ll have excellent communication skills, exhibit professionalism, and a positive outlook.
Most Store Managers work 5, 10-hour days, about 50 hours/week, pending the operational needs of their store. This may include weekends & holidays. Reliable transportation & flexible availability is required for this position.
Your Impact
America Runs on Dunkin'. It’s the leading baked goods & coffee chain world-wide, with a people-first driven mission. As a Store Manager, you’ll help bring joy to your community every day. You’ll build a team-oriented culture, where crew members are excited to come to work.
Responsibilities
- Manage the recruiting, hiring, and training of new crew members.
- Create sales programs to leverage business opportunities.
- Maintain labor budgets, food cost targets, guest surveys, and brand standards.
- Analyze and forecast sales data and trends to best support business and staffing needs.
- Perform weekly and monthly administrative tasks such as: payroll, scheduling, product ordering, and inventory counts.
Qualifications
- At least 1 year of recent management experience is required.
- Experience managing a high-volume quick-service restaurant with a drive-thru is required.
- Qualified candidates should have a high school diploma or equivalent.
- ServSafe Certification preferred.
- This is a leadership role; a demonstrated understanding of confidentiality is required.
- This is a hands-on position; candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.
Benefits
- Competitive salary
- Health, Dental, and Vision Insurance
- Paid Time Off
Please note this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Job Type: Full-time
Pay: $52,000.00 - $68,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Restaurant type:
- Bakery
- Café
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 10 hour shift
Education:
- High school or equivalent (Required)
Work Location: One location
Salary : $52,000 - $68,000
