Data Entry Clerk

Data Entry Clerk

Position Overview:

If you're looking for a rewarding career that combines your data entry expertise with your love for animals, look no further! As a Data Entry Clerk (internally known as Order Entry Specialist) at Penn-Plax, you'll play a crucial role in processing new orders for our high-quality pet products. From maintaining account information to managing orders from various Ecommerce platforms, you'll be an essential part of our operations team. This full-time role offers stability and a supportive work atmosphere that recognizes your skills and values your passion for pets.

About Us:

Join our dynamic team at Penn-Plax, a leading pet product company with a rich 60-year history. Our products have made their mark in major retailers across the United States and around the world. We are a family-owned, third-generation business that's driven by innovation and a genuine passion for enhancing the lives of pets and their owners.

Key Responsibilities:

· Set up and maintain accurate account information, including billing and shipping addresses, credit card details, and contact information.

· Retrieve orders from diverse Ecommerce portals and process orders from our Penn-Plax E Order site.

· Collaborate with representatives to gather additional information as needed.

· Responsively address representative requests via phone and email.

· Manage various data entry tasks, including printing, mailing, and emailing invoices.

· Enter tracking information into multiple portals to ensure seamless order tracking.

· Work closely with the Memphis Warehouse team to coordinate order logistics.

· Facilitate promotions and maintain customized price files with precision.

· Stay informed about ongoing promotions and apply appropriate codes and discounts.

· Provide valuable support to our Ecommerce department, contributing to tasks like inventory feeds and product listing enhancements.

Qualifications:

· High school diploma or equivalent required; two years of data entry experience preferred.

· Strong problem-solving skills and the ability to drive exception-based resolutions.

· Familiarity with pick/pack/ship operations is advantageous.

· Proficiency in SAP is a plus.

· Excellent written and verbal communication skills.

· Outstanding computer acumen with familiarity in business applications.

· Customer-focused, results-driven, and action-oriented mindset.

· Organized, detail-oriented, and adept at multitasking.

· Strong time management skills.

Perks of Joining Us:

· Potential for career advancement within our organization.

· Creative, fast-paced, and exciting work environment.

· Pet-friendly office with various office pets including fish, turtles, and even a bearded dragon!

· Annual "Bring Your Dog to Work Day" for a fun furry office experience.

· Regular team-building events, from office lunches to engaging outings.

· Summer Fridays with early office closures.

· Possibility of domestic and international business-related travel.

· Engagement with a diverse global network of customers and suppliers.

· Comprehensive benefits package, including Medical, Dental, 401K, generous PTO, and more.

Ready to embark on a fulfilling career journey with us? Join our team of dedicated pet enthusiasts and contribute to making a positive impact on pet owners and their beloved companions. Apply now and become a vital part of our pet-loving family at Penn-Plax.

Job Type: Full-time

Pay: $40,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hauppauge, NY 11788: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: In person

Salary : $40,000 - $0