Jr Knowledge Management Specialist

Position Title: Jr Knowledge Management Specialist

Location: Fort Novosel, AL

Clearance Level Required: Secret

Responsibilities will include, but are not limited to:

• Support the development and maintenance of SharePoint library, information, management plans, processes, repositories, and systems.
• Organize, maintain, tracks, and files documentation in electronic formats.
• Maintain document version control and configuration management.
• Evaluate documentation, specifications, reports, and presentations.
• Outline and develop technical documentation detailing the design, development, testing, installation, and maintenance of systems and processes.
• Develop databases that extract and interprets data from the repositories.
• Create instructional and training materials in relation to KMO resources and priorities.
• Conduct training and utilization overviews of publication and data repositories in addition to knowledge exchange technologies for impact on deliverables and capability transitions to customers.
• Assist the KMO Director in best practice implementations and policy recommendations from KMO led groups.
• Support the development, implementation, and enculturation of the organizational Knowledge Management framework, strategy, policies, process, and procedures.
• Conduct KMO-based research
• Creates Library Guides for KMO-specific resources and services by highlighting internal and subscription-based resources needed by KMO customers.
• Attend various information-science and library focused meetings with OSTP and other collection specific groups.
• Consult with KMO Director on all information science and library-based initiatives and projects.

• 5-7 years of relevant experience
• Business management experience and past performance in successfully in applying creative problem solving, design thinking, disruptive innovation, process management/design, continuous process improvement, and benchmarking. Possess proficiency in Organizational Change Management.
• Experience in applying performance management / measurement, strategic planning, research, and analysis, and change management.
• Experience in data and content management.
• Knowledge of how content management relates to business processes and workflows. Understand the planning, policies, and procedures necessary for efficient and effective use of data, content, and knowledge sources within supporting enterprise architectures, networks, and repositories.
• Experience and training with integration of M365 services (SPO, MS Teams, Power BI, Power Apps, Power Automate, and lower/integrated Microsoft apps).
• Willing to attend training for Lean Six Sigma Green Belt and/or Lean Six Sigma Black Belt.