What are the responsibilities and job description for the Automotive Assistant Service Manager Napa position at Pep Boys?
TAKE YOUR CAREER FURTHER. FASTER.
Position Summary
Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running efficiently, and shop productivity is maintained to company standards.
*Job description: See career site for details
- High school diploma or equivalent required.
- One year of experience in automotive service environment.
- One year of automotive service sales experience preferred.
- Valid Driver's License .
- Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
- Acted as a work lead or supervisor previously.
- Ability to exercise judgement and to work independently.
- Strong customer service skills.
- Ability to handle difficult customer situations.
- Comfortable utilizing up-sell techniques.
- Strong cash handling skills, including the use of POS systems.
- Strong verbal communication skills.
- Demonstrated consistency, accuracy and follow-through.
- Ability to work Days, Nights, Holidays and Weekends.
Pep Boys is an EOE
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
Experience:
- Automotive service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
