What are the responsibilities and job description for the IT Technician position at Performix?
· Position Overview: Provides installation, configuration, and/or break/fix support as requested.
· Provides accurate, timely and creative solutions to customer computer and networking problems of moderate to complex nature to ensure end-user productivity.
· Participates in the evaluation of new technology and assists with equipment evaluation and standards as directed by leadership. Interact effectively with network services, application support teams, server administration and/or applications development to restore service and/or identify and correct core problem.
· Manage parts and inventory on hand to maintain appropriate stocking levels. Completes documentation on daily basis to maintain service, configuration, and/or installation history.
· Participates in the planning and implementation of electronic environment equipment upgrades, installations, pilots, and relocation projects.
· Provide feedback and data to ensure quality metrics are met and maintained regarding performance of hardware utilized across the institution.
· Participates in institutional and clinical projects to support patient safety, LEAN and/or Quality Academy initiatives, and standard services across the enterprise as directed by leadership.
· Serves as technical expert to maintain knowledge management system which houses technical documentation to carry out duties needed to complete service installation, configuration, and/or break/fix requests.
· This position may require individuals to be competent and certified in various types of manufacturer's equipment. May require overtime and on-call participation.
Salary : $60,300 - $76,400
