Operations Manager

The Operations Manager will oversee the day-to-day coordination and operations of the studio; facilitate the implementation of established policies and procedures; assist with confidential matters.

This position reports to Director of Operations and Assigned Principals.

Common and baseline responsibilities of an Operations Manager, include but are not limited to:

Operations and Staffing Support

• Manages contracts with vendors, such as caterers, product suppliers, delivery services, etc.
  • Reviews and provides cost savings recommendations as needed.
• Tracks and maintains office expenditures.
• Responsible for equipment and maintenance contracts (excluding computers and printers).
• Run weekly staff availability reports.
• Facilitate weekly staffing meetings and provide follow up as required.
• Connect available staff with project team needs.
• Meet with project managers and finance team to review project performance.
• Assist in reviewing, monitoring, and approving expense reports.
• Assist in reviewing timesheets, overtime reports, and chargeability reports, reporting trends as needed.
• Assist in monthly collections and earnings, assist with collections efforts as needed.
• Other duties as required.

Studio Coordination

As a member of the studio administrative support team, the Operations Manager will be a partner in:

• Organizing officewide events, such as:
• Employee celebrations (birthdays, anniversaries, showers)
• Summer picnics
• Lunch & Learn events
• Holiday Party
• Student tours and other pro-bono type events held within the office
• Overseeing studio coordination, which includes setting up new hire workspaces, client and visitors, repairs, maintenance, printers, and supplies; researches and recommends alternative solutions.
• Assigning security cards to new employees, terminating cards of exiting employees, maintains office keys, and making new keys as necessary.
• Developing safety strategies in case of emergency and coordinates between office staff and building management.
• Organizing off-site dead-filing and storage coordination.
• Assists with special events as needed.
• Other duties as required.

The Operations Manager will be working in a fast-paced, creative environment with passionate team members who are focused on quality and execution. This position manages a variety of simultaneous projects, which requires the talent of being able to
shift priorities independently and communicate effectively with all levels of the organization. The Operations Manager is a self-starter, experienced in managing a wide range of office operations and executive support related tasks, and able to anticipate
the needs of leadership.

• 5 yrs. office management experience in professional services, office environment.
• Demonstrated high-level proficiency in Microsoft Office tools, including Power Point and other presentation technologies.
• Knowledge of Deltek Vision preferred.
• Impeccable organization and efficiency skills; strong attention to detail to ensure timely follow-up and bring all issues to closure.
• Clear, concise and articulate communication skills - verbal, written and listening
• Able to take on ad-hoc assigned tasks, work flexible hours as required.
• Self-sufficient and self-motivated.
• Works with little supervision, identifies opportunities and executes on projects to improve organization and efficiency.
• Team player with outstanding interpersonal skills.
• Able to balance multiple tasks and prioritize workload in a fast paced and demanding environment with short deadlines.

At Perkins&Will we believe that inclusion spurs creativity, and that innovation is born from an engaged culture of diverse people ideas. By moving beyond barriers and stereotypes of gender, race, color, religion, national origin, ancestry, age, medical condition, disability, sexual orientation, gender identity, veteran status; we are committed to building an organization that reflects the diversity of the communities and clients we serve.

The safety of all employees is a priority during COVID and we presently require everyone to be fully vaccinated to enter our studio or attend in person client meetings or visit job sites. No waiver of requirement that the position advertised includes the capacity to be present in the studio is expressly or impliedly waived.