What are the responsibilities and job description for the Assistant Retail Store Manager position at Pet Supplies Plus?
Job Description
Assistant Store Manager
Does your cat wear sunglasses? Does your dog have more sweaters than you? We call that “petcentricity”. If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood! As Assistant Store Manager you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:
- analyze your store sales results and develop plans to maximize sales, neighbor engagement and productivity. And then inspire your team to help you attain those goals
- create a positive environment for your team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy and petcentric service in your neighborhood
- lead your store team by example – including, but definitely not limited to, being the first one on the floor to play with a neighbor’s new puppy
- recognize the director of your local cat shelter at the register and volunteer to host the next adoption event
...all while engaging with our neighbors and smiling in the face of puppy breath. Are you a leader to beat all leaders? No, you are more than that. You are PAWsome!
Assistant Store Manager’s key responsibilities include:
- Adhering to operational policies and procedures (animal care, safety, cleanliness and security) that ensure exceptional service is provided to our neighbors
- Achieving strong store audit and neighbor engagement scores which promote our brand
- Using broad business knowledge to affect store results, including sales, loyalty program membership, and neighbor engagement, while operating within budget
- Ensuring weekly work schedules are created to maximize productivity and engagement
- Promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals
- Maintaining a fully staffed team and assist with recruiting and onboarding for all levels in the store
- Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members
- Connecting with community organizations to partner on events and marketing opportunities.
PAWsome Assistant Store Managers will have:
- 2 years experience leading retail teams
- College degree or equivalent work experience
- Microsoft Office knowledge is a must, as well as good communication skills.
- Ability to operate all equipment – including a pallet jack– to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
Candidates must be able to work flexible schedules, have reliable transportation, must pass a drug and background screening, and be 18 years of age or older.'
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Work Remotely
- No
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
- Retail Store Managers: 1 year (Preferred)
Work Location: One location
