What are the responsibilities and job description for the Sales Manager position at Petland?
Summary: The Sales Manager is responsible for developing a positive Petland culture on the sales floor that results in a team of Pet Counselors delivering the Petland Mission. Job Requirements: * Strong communication skills, both oral and written. * Ability to follow operating systems and directions from General Manager and/or Store Franchisee. * Flexibility and stamina to work retail hours. * Ability to perform basic math skills. * Ability to work with a team of employees as well as other department heads to ensure that business goals are met. Responsibilities: * Must use the Petland Mission, 5-Step Sale and 4-Basic Needs sheets to provide great customer service. * Must teach, educate, influence, persuade, motivate and develop Pet Counselors. * Must have a floor presence and constantly direct Pet Counselors toward customer interaction. * Must maintain a high standard of appearance and professionalism for ones self and staff by maintaining good hygiene and the Petland uniform. * Ensure that employees maintain strong customer counts, high average tickets and dollars per hour through; monitoring, use and review of employee scorecards. * Monitor and affect sales by department and sub-department, as well as the ratios between pets and the corresponding supplies. * Positively affect staff morale and culture for both sales performance and community relationships. * Perform other duties as assigned by the General Manager and/or store franchisees
Job Type: Full-time
Pay: $15.00 - $40.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Paid training
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:
Cleaning and sanitizing surfaces regulary
Work Location:
- One location
Work Remotely:
- No
Work Location: One location