Driver Trainer

Overview

Coordinates operations activities as they relate to Driver Training and personnel certifications.

Responsibilities

The Company reserves the right to add to, delete, change, or modify the essential duties and responsibilities at any time.   All work is to be completed with minimum supervision and in accordance with Company standards.  Other duties may be assigned.

• Train new and existing drivers behind-the-wheel and in the classroom.
• Train/retrain drivers on safe driving practices utilizing the Smith system or equivalent safe driving program. Instruct drivers on operating the hand-held and other equipment.
• Conduct fleet DOT audits, inspections, or reviews and share finding and recommendations with Cont. Improvement Training Manager.
• Exercises independent judgment and discretion in certifying new and existing drivers according to DOT requirements/standards and PC policies/standards.
• Assist, identify/monitor and communicate with management regarding drivers displaying unsatisfactory or marginal driving skills. Recommend remedial actions, equipment restrictions, and other corrective measures based on information collected.
• Support and maintain standards of driver personal conduct and discipline, in accordance with the current discipline policy, while on the truck or at branch or at route stops.
• Conduct PC driver training program to ensure compliance with training and certifications by conducting ride-alongs, classroom and hands-on training, and certifying/recertifying new and existing drivers.
• Ride with drivers to observe and evaluate them in order to ensure they meet requirements. Provide Branch Managers/Supervisors and Continuous Improvement Training Manager performance evaluation data on same.
• Understands and complies with established procedures and federal regulations regarding DOT requirements.
• Utilize methods of work and productivity effectiveness on the job. Completes duties and examines all work for accuracy, precision, and conformance to policies, procedures and work standards.
• Certifies driver trainers in the field who are qualified and meet eligibility requirements and expectations for the program. 
• Study and suggest methods of continuous work improvement and productivity effectiveness.
• Respond to and follow written and oral instructions in a timely manner.
• Drive in any location in any vehicle when necessary.
• Must maintain a qualified Class A CDL license.

 Supervisory Responsibilities:

• Supervises new drivers during training and annually certifies drivers on existing and new  equipment/vehicles.  Provides hand-held training and provides feedback to Branch Management on performance and necessary training. 

Travel:

Ability to travel 70% of the time.

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies: 

• Interpersonal Skills – skilled at relationship building with a variety of individuals; maintains confidentiality; keeps emotions under control; remains open to others' ideas.
• Change Management – communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
• Conflict Management – focuses on solving conflicts, not blaming; finds solutions rather than exacerbating complaints; raises issues to avoid potential conflicts and issues. 
• Diversity - shows respect and sensitivity for cultural differences; supports a harassment-free environment.
• Ethics - treats people with respect; inspires the trust of others; works with integrity and ethically.
• Oral Communication –speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Problem Solving –identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
• Quality - demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve own performance; monitors own work to ensure quality.
• Quantity - meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
• Safety and Security - observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions promptly.   
• Written Communication – writes clearly; responds to emails from supervisors or others in a timely fashion. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and demonstrate competencies above. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

Associate degree (A.A.) or equivalent from two-year College or technical school; or 2 - 5 years related experience and/or training; or equivalent combination of education and experience.

Prior experience with Smith System or equivalent driver behavior training

Two years’ experience as a Class A CDL driver with tank and hazmat endorsements

LANGUAGE ABILITY:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATH ABILITY:

Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Microsoft Suite, including Outlook, Word, Excel, and PowerPoint. Must be able to learn and operate specific software and computer equipment required by drivers for the company.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts.  The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

EOE