Salon Receptionist

PetSmart
O'Fallon, IL Full Time
POSTED ON 11/12/2021 CLOSED ON 12/9/2021

What are the responsibilities and job description for the Salon Receptionist position at PetSmart?

PetSalon Receptionist

About Our Salons:

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets. As a PetSmart Salon Receptionist, you’ll get to know our pets’ styles and personalities to help enrich the lives of not only pet, but the pet parents as well. With your passion for pets and our education, you’ll become a trusted partner to the families and help our salon stylists make pets feel their best!

About Our Teams:

In a store as big as ours offering styling services, we need all hands (or paws, wings, fins, whatever you have!) on deck to ensure our success. You will help our salon team during the busiest times to help keep things moving!

  • Customer Service: You’ll be an essential part of creating sincere connections with pet parents. You’ll welcome them (and their pets!) to the salon, facilitate an easy check in process, help schedule appointments, and help recommend products and salon packages to help drive business
  • Salon Excellence: You will be instrumental in keeping our salons a cut above the rest by helping to complete safety and water checks, managing Pawgress Reports, and assisting stylists and bathers as needed.
  • Moving and Grooving: We pride ourselves on being a trusted partner for all pet lovers! While assisting in our PetSalon you may be standing for long periods of time and helping to move our pet clients as needed. Being a team player means assisting in other areas as needed and directing customers to find the products they need.

The Warm And Fuzzies:

We’ve highlighted job responsibilities and programs as best as we could above—but the best parts of working at PetSmart can’t be fully described in the job description.

  • It’s the pride of seeing Mickey get a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!
  • It’s the excitement of Walter’s wagging tail during his bath or Sadie’s smile after her teeth are cleaned.
  • It’s watching Gizmo gussying up for this year’s holiday photoshoot. (Fun fact: many of our groomers receive holiday cards from their clients!)
  • It’s the little things we do that add up to really big things that pets need.


Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.


This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

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