What are the responsibilities and job description for the Front Desk position at PG FL, MN & 1st Health?
Job description
Office Coordinator
Monday to Friday
Hours: 9am to 6pm
Looking for entry-level personnel to supervise the operations of the office and ensure that all office duties are performed and completed daily.
Essential Job Functions:
- Supports the philosophy, goals, and objectives of the organization.
- Supports and performs according to approved policies and procedures.
- Considers patient rights in the performance of job responsibilities.
- Contributes to the quality/performance of job responsibilities.
- Responds to emergency situations with competence and composure.
- Maintains and promotes professional competence through continuing education and other learning experiences.
- Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed.
- Attends and actively participates in meetings, committees, in-services, seminars, workshops, conferences, and quality/performance improvement activities according to job responsibilities and requirements.
- Communicates effectively with patients, visitors, physicians, and co-workers.
- Communicates effectively with patients, visitors, physicians, and co-workers using a translator when necessary.
- Documents information received from the patient and disseminates it to the appropriate people or areas.
- Interactions are respectful and courteous.
- Ability to multi-task and good communication skills required.
- Organizes business office activities to support Facility operations.
- Evaluates accounts to maintain correct and lawful practices for billing payers.
- Review accounts to verify benefits, verify representation, ensure appropriate CPT codes are entered for services provided, and identify billing errors, exhaustion of benefits, and lack of insurance.
- Provides leadership to the team to provide the highest level of patient care in the most efficient, timely, and cost-effective manner.
- Assists Team Leader/Assistant Team Leader with day-to-day office functions.
- Abides by our HIPAA policies and procedures. Complies with Infection Control policies and procedures.
Job Type: Full-time
Work Location: In person
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