What are the responsibilities and job description for the Case Manager position at Phaxis LLC?
Responsibilities:
Conduct an initial assessment with the client and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation.
Initiate/complete intake information (CARES data entry and supporting documentation) in the Client Chart.
Ensure CARES data and supporting documents are printed and filed in designated sections in the client's chart.
Conduct orientation with clients and review the facility rules, clients' rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc.
Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services.
Develop an Independent Living Plan (ILP) for each client, which will define the client's goals (in conjunction with the transitional housing income building specialists, housing specialists, childcare staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP.
Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals.
Qualifications:
Bachelor's Degree in related field preferred with two years of relevant experience or an Associate's Degree and two years of client facing experience.
Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred.
Experience with working with families and the issues of domestic violence and homelessness.
Excellent organizational, written, and verbal communication skills preferred.
Computer skills and knowledge of CARES a plus.
Conduct an initial assessment with the client and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation.
Initiate/complete intake information (CARES data entry and supporting documentation) in the Client Chart.
Ensure CARES data and supporting documents are printed and filed in designated sections in the client's chart.
Conduct orientation with clients and review the facility rules, clients' rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc.
Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services.
Develop an Independent Living Plan (ILP) for each client, which will define the client's goals (in conjunction with the transitional housing income building specialists, housing specialists, childcare staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP.
Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals.
Qualifications:
Bachelor's Degree in related field preferred with two years of relevant experience or an Associate's Degree and two years of client facing experience.
Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred.
Experience with working with families and the issues of domestic violence and homelessness.
Excellent organizational, written, and verbal communication skills preferred.
Computer skills and knowledge of CARES a plus.
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