Coordinator, Event Security

Event Security Coordinator

Event Security

Footprint Center

Phoenix, Arizona

Job Summary:

Suns Legacy Partners includes several companies and many different departments that support the Phoenix Suns, Phoenix Mercury and Footprint Center.

Would you like to win championships and create sustained success? Suns Legacy Partners is looking for individuals that are committed to pursuing excellence and be part of creating memorable experiences.

We are seeking a highly motivated Event Security Coordinator, who is responsible for supporting the operation of the Security Department and assists in delivering a world class guest experience for all team members and events at Footprint Center.

What Will You Do:

• Deliver upon the organization’s Mission, Core Values and Service Promise by creating strong personal interactions 
• Schedule event staff, monitor requirements, verify payroll, document disciplinary actions 
• Coordinate the assembly and delivery of team member engagement  
• Coordinate with Security Managers develop event-day documents including briefing, assignment and sign-in sheets, Team Captain shift reports 
• Assist with recruitment, hiring, training and administration of Team Members 
• Maintain department uniform, office and operations supplies inventory 
• Coordinates and maintains standard operating procedures for the department 
• Assist in responding to Security department email inquiries and coordinate response with responsible personnel 
• Recommends and supports the implementation of Security initiatives to enhance customer service and the fan experience including the seasonal Team Member Summits 
• Maintain a professional working relationship with all stakeholders 
• When necessary, notify supervisor and building partners of all unusual event-related issues and circumstances  
• Maintains regular and reliable attendance  

What We Need From Our Coordinator, Event Security:

• Retain an extensive knowledge of the organization and Arena (or other facility as needed), event and Security operations, seating sections, key venue personnel identity, policies, and emergency activity procedures 
• Ability to project a friendly, approachable, and professional attitude and present a neat, well-groomed appearance at all times 
• Effective interpersonal, verbal, and written communication skills; ability to communicate at all levels, both internally and externally 
• Able to simultaneously manage an elevated level of detail across multiple projects 
• Understands how to manage information, balancing Team Member confidentiality with business needs; knows when to communicate information upward 
• Able to demonstrate flexibility and quickly adapt to changes while maintaining elevated levels of productivity and effectiveness under pressure 
• Ability to react appropriately in emergency and high stress situations and maintain order and ensure adherence to all safety and security policies 
• Advanced Microsoft Office, Outlook, Word, Excel, PowerPoint, personnel management software (ABI) and other computer software skills required 
• Must have a basic knowledge of technology, including operating and troubleshooting radios, tablets, and handheld ticketing devices 

Experience/ Education Requirements:

• 4-year degree in Business, Criminal Justice, Hospitality, Sports Management, or related field of study preferred 
• Minimum of 2 years’ experience in a Security role and/or supporting/supervising Team Members at a similar facility preferred 
• Detail on Safety and/or Security Sensitivity    

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Flexible schedule to include weekends, evenings, and some holidays to meet business needs
• Ability to transit around arena various periods of time
• Occasional travel from time to time for professional development
• This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
• S-Sedentary Work – Exerting up to 10 pounds of force occasionally
• Position is predominately computer-based, requiring the use of a computer monitor
• Must be able to carry on a conversation both on the phone and in-person
• Ability to Read, Write & Speak in English
• Wide range of fulltime benefit options including
  • Medical, Dental and Vision coverages
  • Life and Disability options
  • Vacation, sick and holiday leave programs
  • In-arena work requirements with the potential of hybrid schedules based on each role and department.
• Perks:
  • Discounts at Fanatics Team Shop
  • Tickets available for Phoenix Suns, Phoenix Mercury and Rattlers games

• Visit out Culture page learn more about our culture and work environment

Suns Legacy Partners, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact our People & Culture Recruiting team at SLPrecruiting@suns.com