Community Relations Specialist

Our Culture - Our 5 STAR Service

At Physician Partners LLC, it’s our commitment, our passion, and our culture that sets us apart. We don’t just talk the talk - we believe in it and live by it. We are revolutionizing the healthcare industry by focusing on quality, not quantity. Our core value is always to deliver 5-Star Service. And by doing so, we are successfully able to achieve our mission of Better Health.

Physician Partners IPA/MSO aligns payors and providers across all populations with the people, processes, technologies, and information to transition to value-based care and achieve high-quality, cost-effective care with patients and physicians.

We are a preferred partner for driving value-based care adoption and delivering personalized, secure, and seamless healthcare experiences. We take great care of our team, patients, providers, and affiliates. To us, it’s about providing quality care for better outcomes! When our patients win with Better Health, Physician Partners wins.

The Opportunity

Brand Ambassadors build and maintain dynamic relationships within the community to drive membership to our high-quality, preventative healthcare model delivered by best in class primary care providers.  Creating awareness and educating on the value of our care model is key to this position.

The Work

As a Brand Ambassador, you will collaborate and partner with health plan agents and independent brokers to promote our primary care physicians.  This position will primarily focus on Charlotte, Manatee, and Sarasota Counties. Successful team members build strategic relationships with senior centers, retail locations, and related community providers to establish a preferred referral network. You will plan, coordinate and execute events such as health fairs, doc talks, and information tables within the community to help grow our membership.

Key Responsibilities

Passion for health and preventative care along with a confident and determined results-driven attitude is a must. 

• Collaborates with the Marketing Director to execute an action plan for market activities and community outreach to support market growth and retention
• Develop strategic relationships with community partners, health plans, physicians, and office teams
• Engage with potential and current patients at events
• Maintain and update activities and leads in our CRM platform
• Conduct presentations to generate leads and increase awareness of Physician Partners
• Coordinate marketing collateral required for events and advertisements
• Provide support for special projects and educational efforts as directed
• Drive market membership goals for both growth and retention
• Assists in coordinating general advertising (print, broadcast, digital, and outdoor advertising) for Physician Partners
• Maintain relationships with Brokers, Health Plan Insurance Agents, community Case Workers and local Vendors associated with the senior population. 
• Follow-up with new patients and assist with scheduling initial appointments.
• Maintain relationships with enrolled patients to assist with membership retention. 
• Plans, coordinates and executes local events within the community.
• Responsible for providing a monthly activity calendar of scheduled community events and forecasting of new outreach opportunities and partner relationships. 
• Obtain positive membership growth by educating potential patients about our Providers and proven healthcare model. 

Education & Experience

• Bachelor’s degree in a related field
• Two years of marketing project management, communications and/or marketing campaign development, and event planning experience
• Exceptional interpersonal skills and caring demeanor
• Strong critical thinking and problem solving skills
• Bilingual a plus, but not required
• Excellent ability to organize and follow-up
• Must have a current, valid driver’s license and reliable transportation
• Ability and willingness to travel within assigned market as determined by business need REQUIRED

Compensation & Benefits

We offer a compensation w/bonus and comprehensive benefits package:

• Medical, dental, vision, disability and life
• 401k, with employer match
• Paid time off
• Paid holidays