About Pierce, an Oshkosh company
At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.
JOB SUMMARY:
The Lead Information Technology Business Analyst will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead Business Analyst will utilize multiple techniques to elicit, document, and validate requirements with all stakeholders. This role will also provide direction and mentor other business analysts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
- Lead the process for identifying and gathering appropriate business requirements to create the necessary solution that satisfies business needs.
- Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
- Maintain a healthy backlog: Have 1-2 sprints of stories ready to be worked on. 1-2 sprints of stories in grooming.
- Facilitate daily scrum, sprint planning, sprint reviews
- Oversee the creation of functional and technical specifications, changes to requirements, and impact of changes based on business requirements.
- Document and track current and future state business processes and requirements across multiple functional business area.
- Participate and define test scenarios, plans, strategies, and creation of test scripts.
- Review project related policies, procedures, and end user training documentation.
- Serve as the subject matter expert (SME) on business processes and systems within their functional area of expertise.
- Write ad hoc queries for report type data as requested
- Respond to Service Now requests from the business
- Code Reviews and analysis to identify and document technical debt
- Liaison for the functional area between IT application team and the business.
- Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Information Systems or equivalent.
- Seven (7) or more years of experience in Business Analysis, Information Technology, or in a related area.
PREFERRED QUALIFICATIONS:
- Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB, Scrum Master)
- Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes.
- Experience working in Agile Development environment
- 2 years development experience using Dev Ops, SQL Server, C# and UML
- Analytical, written, and verbal communication skills.
- Experience in business analytics and system design analysis.
- Attention to detail, problem solving, and decision making skills.
- Advanced customer service skills.
- Experience working independently and taking initiative.
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
- Ability to travel up to 20%.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: 920-502-3009 or corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.