Laboratory Technical Manager, Clinical Laboratory

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

The Laboratory Technical Manager reports to the Laboratory Director. Responsible for managing department staff and day-to-day operations; Including, but not limited to, hiring, assigning, scheduling, coaching, counseling, training, competency development and assessment; Human Resource employee relation issues; department budgets; policy and regulatory compliance; and Quality Assurance/Improvement. This is a management position.

Required Skills

• Must understand both inpatient and outpatient laboratory operations, and physician referral practices.
• Must have the ability to establish and maintain relationships with outreach clinics to gain trust and understanding in an effort to increase referral to PIH services.
• Possess strong analytical skills, with the ability to present data in a logical and meaningful manner with limited direction or senior leadership intervention.
• Demonstrated experience successfully managing multiple projects simultaneously.
• Creates both quality and business metrics for all laboratory services and ensures processes in registration, phlebotomy, and testing deliver results consistent with established metrics.
• Working knowledge of quality control rules, standard validation protocols, and FDA EAU/RUO protocols.
• Knowledge of regulatory standards (CLIA, DHS, CAP, Joint Commission and CIHQ)

Required Experience

Required:

• Bachelor’s degree in clinical laboratory science, allied health or relevant area study required by ASCP or AAB Board of Registry.
• Five (5) or more years of recent laboratory management/Lead experience.
• California Clinical Laboratory Scientist License (Generalist)
• Strong interpersonal skills for interacting with peers, patients, physicians, and other customers of the medical center.
• Full command (verbal and written) of the English language.

Preferred:

• Management experience in all sections of clinical pathology (CP) and anatomical pathology (AP), including but not limited to Chemistry, Hematology, Coagulation, Blood Bank, Microbiology, and Histology/Cytology section of the laboratory preferred.
• A Master’s degree in a biological science, business, or healthcare management

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V