Analyst I, Enterprise Applications

Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Pilot Flying J is part of the Pilot Company family of brands that keeps North America's drivers moving, including E-Z Trip, Mr. Fuel, One9 Fuel Stop, Pride, StaMart and Xpress Fuel.

The purpose of this job is to provide support to end users, maintain data integrity, run analyses, and research and support issue resolution within the PDI\Enterprise application software.

1. Support Wholesale and Rack customer pricing within the application. Resolve issues with imports and exports

2. Monitor application interfaces and remediate batch job failures

3. Complete support team’s end-of-day requests, including entering incidents and work orders into Ticket Tracker from emails to group

4. Assist end users with application system processes and issues

5. Develop reports and pull data for business unit end users and audits

6. Troubleshoot and eliminate causes of inaccurate data; resolve process issues

7. Conduct testing and quality assurance on company systems

8. Assist in the preparation of systems documentation

9. Run analyses of daily application processes and scheduled activities

10. Execute user administration functions such as adding users, updating security, and removing users

11. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

12. Ensure all activities are in compliance with rules, regulations, policies, and procedures

13. Complete other duties as assigned

• 
  High school diploma or equivalent certification required
• Associate degree preferred
• Two years’ related experience preferred
• Advanced Microsoft Office skills
• Intermediate understanding of technology systems and infrastructure
• Intermediate understanding of programming methodologies
• Intermediate SQL knowledge preferred

All your information will be kept confidential according to EEO guidelines.