What are the responsibilities and job description for the Credit representative position at Pilot Flying J?
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today.
Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
Job Description
Pay Rate $ hour
The purpose of this job is to monitor customer accounts and payments to
ensure collection of receivables and minimize company exposure as well as
provide customer support.
1. Perform collection of past-due invoices for direct bill, wholesale, fleet, and
RV accounts
2. Monitor and review daily receipts as well as draft returns and collect
payments accordingly
3. Develop and maintain customer relationships ensuring response to
customer needs including invoices, transaction details, and other account
specifics
4. Work with billing card services to active or inactivate accounts on direct
bill
5. Support account set-ups by entering accounts into GETPAID / CreditView to
document customer activities and issues
6. Work with store reconcilers to help research manual re-bills
7. Assist cash applications team with applying customer payments
8. Model behaviors that support the company’s common purpose; ensure
guests and team members are supported at the highest level
9. Ensure all activities are in compliance with rules, regulations, policies, and
procedures
Qualifications
- High school diploma or equivalent certificate required
- Bachelor’s degree in business or related field preferred
- Minimum one year work experience required
Additional Information
This role is part of the SC Fuels team - a pilot company
Last updated : 2024-07-12
