What are the responsibilities and job description for the Technical Support position at Pinnacle Staffing?
Field Service Technicians respond to basic customer requests for equipment issues. Candidates will be a part of a team and a territory where customer requests will be assigned throughout the day. Using provided tools and repair kits, you will travel to customer sites to resolve the issue. Our entry level technicians respond to 5-8 calls per day across their territory.
If you are new to the role, our training program will give you the skills needed to become proficient servicing ATM, Point of Sale (POS), and many other products.
Qualifications:
Training hours may differ.
Subject to change with some variation of possible rotation, weekends, nights, OT. Approx. 100 miles travel range.
Primary work location. 80% travel within the territory assigned.
Physical & Technical Requirements: This is a physical job, so you must have the ability to do the following:
- A valid driver’s license with satisfactory driving record within company-required standards.
- Ability to successfully pass background and drug testing
- Ability to lift 50 pounds and work in close quarters within and around the equipment.
- Familiarity with computers and a variety of consumer communications devices, such as smart phones.
- Travel to/from assigned territories and company facilities, including during inclement weather is essential.
- Service experience or electro mechanical experience is a plus
- You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.
In the Field: Every day brings something different, Field Techs should be comfortable in different settings, for example:
- Inside banks and retail establishments
- Outside in all weather conditions, possibly for extended periods of time.
- Consistent and punctual attendance. The ability to work overtime, weekends, second shifts or participate in an on-call rotation when scheduled
- You must be able to work with little supervision and have the ability to apply common sense, experience, and the theory towards solving and decision making.
Job Type: Contract
Pay: $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Ability to commute/relocate:
- Asbury Park, NJ 07712: Reliably commute or planning to relocate before starting work (Required)
Experience:
- troubleshooting: 1 year (Preferred)
Work Location: In person
Salary : $18