Contact Center Technician

POSTED ON 12/30/2022 AVAILABLE BEFORE 7/5/2023
Pinnacle Technical Resources Hired Organization Address Elk Grove, CA Full Time

Job Posting for Contact Center Technician at Pinnacle Technical Resources

Our client is seeking Contact Center Agents to support their video conferencing applications and systems. Responsible for answering voice, chat, and email support contacts offered to an internal help desk. The area of support will be focused around supporting the use of meeting tools as staff return to the office in person. These cover video conferencing software/hardware, calendar applications, etc.

Requirements:
Customer Focus

Helping Others

Accurate Listening

Analytical Thinking

Answering a Complaint

Asking Questions

Attention to Detail

Gathering Information

Giving Instruction

Listening

Logical Thinking

Infrastructure Support - Nice To Have

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Salary.com Estimation for Contact Center Technician in Elk Grove, CA
$62,688 to $86,218

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