What are the responsibilities and job description for the Infrastructure Support - Advanced position at Pinnacle Technical Resources?
Job Title: Infrastructure Support Engineer
Location: Jersey City, NJ
Duration: 6-12 Months Contract to Hire
Job Family Description:
Domain Expert of the Infrastructure supported and interdependencies
§ Strong understanding of infrastructure components and how they are tracked and managed in various systems
§ Technological, Organizational and/or Operational change management
§ In depth knowledge of the Risk and Controls landscape they manage
§ Negotiation
§ Partnership and Influence
§ Budget/Financial Management including Business Case completion
Additional Skills:
Qualifications:
This role requires a wide variety of strengths and capabilities, including:
Roles and Responsibilities:
Responsibilities:
Responsible for configuration, management, and operational support of Remote Access utilizing:
Regards
Abdul Waseem
Abdul.Waseem@pinnacle1.com
Location: Jersey City, NJ
Duration: 6-12 Months Contract to Hire
Job Family Description:
Domain Expert of the Infrastructure supported and interdependencies
§ Strong understanding of infrastructure components and how they are tracked and managed in various systems
§ Technological, Organizational and/or Operational change management
§ In depth knowledge of the Risk and Controls landscape they manage
§ Negotiation
§ Partnership and Influence
§ Budget/Financial Management including Business Case completion
Additional Skills:
Qualifications:
This role requires a wide variety of strengths and capabilities, including:
- Minimum 5 years’ experience managing, configuring, and supporting large scale Remote Access environments is required. (One or more of the following: Cisco ASA, ISE and Citrix ADC, ADM)
- Strong working knowledge of infrastructure components, network troubleshooting and virtual desktop environments (e.g. routers, load balancers, Windows Server, Active Directory, Group Policy, VMWare)
- Prior experience developing and delivering solutions to automate operational tasks using Python or PowerShell. (Splunk knowledge is a plus.)
- Ability to identify problems, troubleshoot, and deliver strategic solutions to clients
- Participate in the 24x7 support coverage as needed
Roles and Responsibilities:
Responsibilities:
Responsible for configuration, management, and operational support of Remote Access utilizing:
- Cisco VPN- Adaptive Security Appliance (ASA)
- Citrix Application Delivery Controller (ADC / Netscaler)
- Citrix Application Delivery Manager (ADM)
- Participate in incident management, problem management and project execution activities.
- Perform analytics on previous incidents and usage patterns to better predict issues, take proactive actions and automate manual operational toil.
- Participate in on-call coverage
Regards
Abdul Waseem
Abdul.Waseem@pinnacle1.com
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